About Relay Commerce
Relay Commerce is building a portfolio of software solutions to help merchants scale e-commerce and simplify their marketing tech stack. Powered by a centralized customer data platform, Relay’s suite of software tools allows merchants to automate key revenue generation workflows to drive organic growth and increased profitability.
The Relay ecosystem currently consists of seven software products that accelerate merchant revenue growth through email marketing automation, user-generated content management, on-page conversion optimization, retention analytics, and bookings management. Relay’s products are established as key tools in the SMB e-commerce revenue generation stack, servicing more than 35K customers globally that collectively generate >$1BN in GMV annually.
Relay is actively building the ecosystem by acquiring commerce enablement tools primarily serving e-commerce merchants on platforms including Shopify, BigCommerce, and Wix. Relay acquires ‘ready to scale’, oftentimes bootstrapped businesses, and invests in people, processes, and products to accelerate the product roadmap and growth.
About the Role
We’re looking for a detail-oriented Accountant with 4–6 years of experience to take ownership of core accounting operations across multiple business units. This role partners closely with our US-based Director of Finance and Controller, but operates with meaningful independence and accountability.
You’ll own key components of the month-end close, expense management infrastructure, and financial reporting workflows. Beyond executing established processes, you’ll improve them—identifying inefficiencies, strengthening controls, and increasing visibility across business units.
This role is ideal for someone who understands how accounting operations power strategic finance. You’ll ensure accurate, timely reporting while helping build the scalable financial foundation required in an acquisitive, multi-entity SaaS environment.
You’ll work hands-on in QuickBooks Online, Ramp, Google Sheets, and related systems. We’re looking for someone who doesn’t just follow process—but understands why it exists and improves it.
What You'll Do Daily
Month-End Close Ownership (40–50%)
Own assigned portions of the monthly close across multiple entitiesPrepare and review journal entries, accruals, and account reconciliationsAnalyze account balances and proactively investigate discrepanciesCoordinate intercompany and cross-BU transactionsEnsure reconciliations are completed accurately and on schedule prior to Controller reviewIdentify opportunities to reduce close timelines and improve controls
Expense Management & Controls (25–30%)
Oversee bi-weekly expense recording and categorization across systemsReview expense coding for accuracy and consistency across BUsMonitor trends and flag anomalies or policy issues proactivelyStrengthen documentation and receipt compliance processesImprove workflows between QuickBooks, Ramp, and other platforms
Financial Reporting & Data Integrity (20–30%)
Maintain and update reporting dashboards, forecast models, and BU templatesEnsure data integrity between accounting system and reporting outputsSupport management and board reporting through accurate data compilationContribute variance explanations and reporting commentary as neededDocument processes and improve cross-functional data workflows
What Success Looks Like
In Month 1–2: You independently manage assigned reconciliations and close tasks with minimal oversightYou demonstrate strong understanding of multi-entity transaction flowsYou proactively identify minor process improvementsIn Month 3–6: Close timelines improve due to your ownership and proactive issue resolutionExpense tracking is more structured and insightfulYou identify and resolve discrepancies before leadership reviewCross-BU transactions are clean, consistent, and well-documentedIn Month 6–12: You operate as a reliable owner of major close componentsReporting cycles run smoothly with minimal reworkYou contribute meaningful variance insights and analytical supportYou begin mentoring or reviewing work for more junior team members (if applicable)
Essential Requirements
4–6 years of progressive accounting or financial operations experienceStrong month-end close experience, including journal entries and reconciliationsExperience working in multi-entity or multi-business-unit environmentsAdvanced Excel / Google Sheets skills (pivot tables, lookups, data modeling, reconciliation workflows)Strong understanding of US GAAP fundamentalsDemonstrated ability to manage deadlines independentlyClear written English communication for async collaborationAvailability for 4–5 hours overlap with US Eastern Time
Preferred Requirements
Experience in SaaS, technology, or e-commerce environmentsFamiliarity with expense management platforms (Ramp, Expensify, Divvy, etc.)Experience improving accounting processes or shortening close cyclesExposure to audit preparation or financial controls documentationBachelor’s degree in Accounting, Finance, or related field
What Makes You An Ideal Fit
You take ownership, not just tasks. You don’t just complete reconciliations—you understand what they mean and why they matter.You think in systems. When something feels inefficient or fragile, you propose a better way.You anticipate issues. You catch discrepancies before they become problems.You balance independence with collaboration. You can run your lane confidently while partnering effectively across time zones.You want to deepen your expertise. You’re motivated to become excellent at multi-entity SaaS financial operations and expand into higher-level financial insight over time.
Hiring Process
Initial Screen with our Recruiter - 30 MinutesFirst Round Interview with Joe Guzik, Director of Finance - 45 MinutesTrial Project/Assignment - 3 to 4 Business Days to completeSecond Round Interview with Roshanda Naulls, Controller - 30 MinutesFinal Round Interview with Austin Simon, Co-CEO - 30 MinutesReferencesOffer
Benefits & Perks
Work From Home StipendCo-working Space AllowanceTherapy/Mental Health ReimbursementPaid Parental LeaveFlexible Time OffPublic Holidays OffCompany Swag
We know that many candidates only apply if they meet 100% of the qualifications - but we believe in potential. If you're excited about this role and think you could be a great fit, we encourage you to apply!
Relay Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
