General Sales Manager - Automotive, Cebu - #34777
This is a great opportunity for someone who plans to oversee a goal-driven team of sales and marketing consultants on the road to success.
Company Profile:
Our client is a key player in the automotive industry in China with commercial vehicles as its core competitiveness. Here in the Philippines, it has been more than ten (10) years since they set foot in the country and started competing with other commercial vehicle brands. They offer a variety of vans, trucks and pick-ups that could help clients with their business needs. Customer satisfaction through polite and fast service is what they value the most. Our client doesn’t just consider clients as customers but part of their growing family as well.
Duties and Responsibilities:
1. Sales Performance and Strategy
▪ Develop and execute sales plans to meet and exceed dealership targets.
▪ Monitor market trends and competitor activities to identify business opportunities.
▪ Implement effective lead management and sales conversion strategies.
▪ Work closely with marketing to develop promotions, campaigns, and digital sales strategies.
2. Team Leadership and Development
▪ Recruit, train, and mentor sales consultants to maximize performance.
▪ Set individual and team sales targets, providing regular feedback and coaching.
▪ Conduct daily or weekly sales meetings to review progress and address challenges.
▪ Motivate the team to achieve high customer engagement and satisfaction.
3. Customer Relationship Management
▪ Ensure exceptional customer service throughout the buying process.
▪ Handle escalated customer inquiries, complaints, and negotiations.
▪ Develop relationships with key customers, fleet buyers, corporate clients and bank personnel.
▪ Implement customer retention programs and follow-up strategies.
4. Inventory and Pricing Management
▪ Collaborate with inventory teams to maintain the right vehicle mix and allocation.
▪ Monitor stock levels and recommend promotions or discounts based on demand.
▪ Ensure proper display, presentation, and pricing of vehicles in the showroom.
5. Reporting and Compliance
▪ Track sales performance metrics and generate regular reports for senior management.
▪ Ensure compliance with dealership policies, industry regulations, and brand standards.
▪ Work with the finance and service departments to streamline dealership operations.
Key Performance Indicators (KPIs):
▪ Monthly and annual sales targets achievement.
▪ Customer satisfaction and retention rates.
▪ Sales team performance and productivity.
▪ Lead conversion rates and response time.
Work Environment:
▪ Based at the dealership showroom.
▪ Frequent interaction with customers, sales teams, and management.
▪ Occasional travel for corporate meetings, training, and customer outreach.
Requirements
▪ Bachelor’s degree in business, Marketing, or a related field.
▪ 5+ years of experience in automotive sales, with at least 2 years in a leadership role.
▪ Proven ability to lead a team and achieve sales targets.
▪ Strong communication, negotiation, and problem-solving skills.
▪ Proficiency in CRM software and sales reporting tools.
Advantageous but not required:
▪ Ability to handle Leads Management Systems
Job Type: Permanent
Employment Type: Full-time
Schedule: Monday to Friday: 9 AM – 6 PM (including 1 hour lunch break) w/ alternative Saturdays
Location: Talisay, Cebu
Industry: Automotive