Group Manager - Information Technology

Why join Launch Housing

Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness.  With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling.

Don’t just walk past homelessness.  Join the solution.  

• Contributing to useful and rewarding work and giving something back to the community

• Wellbeing days, ceremonial leave, carers leave and study leave 

• Flexible working arrangements 

• Purchased leave 

• 17.5% leave loading 

• 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer

• Training and career growth opportunities across Launch Housing

• A portion of your income can be tax-free by salary packaging your personal expenses

• Additional tax-free salary packaging on dining and accommodation expenses

• Positive, supportive and progressive work environment

Reporting to the Chief Commercial Officer, the Group Manager – Information Technology is responsible for providing IT leadership across Launch Housing and leading a small but dedicated team of IT professionals to deliver IT services across the organisation.

The Group Manager – Information Technology is ultimately responsible for delivering Launch’s IT strategy, maintaining Launch Housing’s networks, applications, and end user computing devices, and ensuring that business teams have the IT tools they need to support their day-to-day operations. In addition, the Group Manager is accountable for maintaining high levels of IT security, proactively managing security compliance, and overseeing IT governance to safeguard organisational data and systems. This includes implementing and monitoring robust security measures, ensuring adherence to relevant regulatory and compliance standards, and establishing effective governance frameworks that support both operational needs and strategic objectives.

Group Managers at Launch Housing provide a compelling vision of how the function they lead contributes to Launch Housing’s aim of ending homelessness and expanding housing solutions. They deliver effective and efficient services either to clients directly or to other teams across the organisation, mindful of risks with active mitigations. They plan and adapt performance regularly, and account for specific initiatives and projects during the year.

They monitor the external environment for opportunities to support Launch Housing’s strategy agenda and use their influence to build and nurture relationships with internal and external stakeholders.

In their day to day, Group Managers role model the Launch Housing Values, ensuring that they lead their teams in a manner that is accountable and collaborative. They take a disciplined approach to change management, leading their teams through uncertain times with decorum.

They care about the development of their people and look for ways to enhance their teams’ capabilities. They set challenging but realistic standards, while encouraging their teams to take a continuous quality improvement approach to all aspects of their work.

They intentionally create a culture within their function that is collaborative, innovative, accountable, safety focused (for staff and clients), and which celebrates diversity. They actively monitor program and activity costs and ensure programs adhere to agreed funding (government and philanthropic), actively exploring opportunities to design systems/processes/structures to deliver better services.

Working across the agency, they actively work to break down silos and encourage collaboration between departments within Launch Housing.

At Launch Housing, we believe that leadership is not defined by position or title – but by the mindset you bring and the actions you take. We also believe that leadership is learnable – that there is a body of knowledge, skills and dispositions associated with leadership that can be learned.

The Launch Housing Leadership Framework outlines the key expectations and behaviours required for effective leadership at every level. This role is aligned to the Leading Leaders proficiency level within the framework, reflecting the responsibility to drive strategic outcomes and influence cross-functional teams to achieve broader organisational goals.

Permanent full-time role (76 hours per fortnight) based at Collingwood with hybrid working options.

Applications close 11 March 2026.

For more information, please contact careers@launchhousing.org.au.

To apply for this opportunity, please click on "Apply for this job" button. Please submit a cover letter addressing the key selection criteria and your CV.

For a copy of the position description please contact us at careers@launchhousing.org.au.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply!   We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check. 

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.