Celigo is the modern integration platform as a service (iPaaS) that simplifies how companies integrate, automate, and optimize processes. The platform has been ranked #1 in iPaaS user feedback by G2 for five quarters in a row. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.
Celigo is seeking a Business Systems Analyst (BSA) to support our Go-To-Market (GTM) systems ecosystem, including Salesforce, PRM, and integrated business tools. This role bridges the gap between business needs and technical execution - analyzing processes, defining requirements, and ensuring system enhancements deliver measurable value to our Sales, Marketing, and Partner teams. The ideal candidate is analytical, proactive, and skilled at translating strategic goals into scalable processes and actionable technical solutions. You will collaborate closely with our Business Systems Administrators, GTM Operations, and cross-functional stakeholders to improve data integrity, reporting visibility, and operational efficiency across the revenue lifecycle.
What would you do, if hired?
- Collaborate with GTM stakeholders to gather, document, and translate business requirements into effective, scalable Salesforce and PRM solutions.
- Analyze business processes to identify opportunities for optimization, automation, and standardization across GTM systems.
- Design and document system workflows, data models, and reporting structures that improve operational visibility and decision-making.
- Partner with Business Systems Administrators and developers to design, test, and deploy enhancements and integrations.
- Support data management initiatives, ensuring integrity, accuracy, and compliance with governance standards.
- Build and maintain dashboards and reports to monitor key GTM metrics such as pipeline, lead conversion, and partner performance.
- Contribute to roadmap planning by evaluating user needs and proposing scalable solutions that align with business strategy.
- Lead and support user acceptance testing (UAT), documentation, and training to ensure successful adoption of new features.
- Participate in Agile/Scrum activities to ensure timely and transparent delivery of GTM system projects.
- Promote best practices for data hygiene, reporting, and system utilization across teams.
Who are we looking for?
Skills & Abilities
- Excellent problem-solving skills, with the ability to work independently and manage multiple priorities.
- Strong communication and interpersonal skills for collaborating with diverse and remote teams.
- Strategic and analytical thinker with a process-driven mindset.
- Ability to balance business requirements with technical constraints.
- Highly organized with strong prioritization and follow-through skills.
- Collaborative and adaptable, with the ability to influence without authority.
- Comfortable working in a fast-paced, dynamic, and remote-friendly environment.
Education & Experience
- Bachelor’s degree in Information Systems, Business Administration, or a related field.
- Minimum of 5 years of experience in Salesforce CRM administration or business analysis.
- Salesforce Administrator certification required. Advanced Administration preferred.
- Proven experience gathering and translating business requirements into technical specifications within a Salesforce environment.
- Strong understanding of Salesforce best practices, functionality, and configuration capabilities.
- Experience supporting Sales, Marketing, or Partner Operations teams.
- Familiarity with Agile/Scrum methodologies and experience working in iterative project environments.
- Salesforce Administrator or Business Analyst certification.
- Experience with PRM platforms (e.g., Impartner) or GTM automation tools.
- Familiarity with middleware and integration solutions (e.g., Celigo, MuleSoft, Workato).
- Knowledge of GTM operations, revenue processes, and pipeline management best practices.
- Experience with project tracking and collaboration tools (e.g., Jira, Asana).
Celigo reasonably expects to pay a base salary between $140,000 and $160,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made.
Why Celigo
- Number one solution for the fourth consecutive quarter in the G2 Winter 2025 iPaaS report
- Celigo is a Visionary in the 2024 Gartner Magic Quadrant for iPaaS, a 2025 Gartner Customer Choice for iPaaS, a G2 iPaaS Leader, and a recognized leader in AI
- Competitive compensation
- High-growth, collaborative, and inclusive work environment
- Starting with your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends
- Generous benefits package, including parental leave
- Monthly tech stipend
- Recognition opportunities
Diversity, Equity, Inclusion, and Accessibility
As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.
Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
