GTM Enablement Manager - Post-Sales Field Coaching
$76k - $91k USD
Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
✨ Let’s give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
We are looking for a Go To Market Enablement Post-Sales Methodology & Coaching Manager to join our team. The Post-Sales Field Coach will be responsible for designing and delivering programming, content, and training that enables our Customer Success floor to effectively sell, drive adoption, and retain clients.
Responsibilities:
- Coaches Revenue team members on our core Revenue Methodologies and best practices for effective customer retention techniques; utilizes conversational analytics tools to uncover trends in customer conversations and partners with Revenue Managers to refine our conversations with customers
- Facilitates engaging training sessions in a live, hybrid, or remote environment
- Designs and delivers impactful learning programs focused on core customer success skills that scale to a large audience.
- Collaborates with cross-functional partners such as Marketing, Strategy, and Revenue Operations to ensure all training materials reflect the latest post-sales initiatives; provides proactive recommendations on new customer marketing materials or competitive intel materials required for the Revenue team.
- Partners with peers, such as the Sr. Sales Enablement Manager - Product Pillars and the Sr. Sales Enablement Manager - Tools & Systems Pillar, to develop and maintain content within Seismic and company newsletter.
- Evaluates the impact of their enablement programs using the Kirkpatrick Model and proactively identifies areas for improvement.
- Creates eLearning material in Articulate 360 and Docebo LMS
- Solicits ongoing feedback from cross-functional partners and revenue teams in order to drive improvements to Enablement programs and internal processes
- Support various Enablement department projects such as Revenue Kickoff, and other Revenue-wide initiatives.
Skills:
- Relationship builder; collaborates effectively with cross-functional teams
- Agile and flexible; able to pivot quickly and adapt to changing environments
- Excellent written and verbal communication skills: public speaking, classroom facilitation, storytelling, process documentation, translating technical concepts to non-technical audiences, skillfully using web conference technology and internal messaging tools
- Ability to prioritize competing requests from multiple stakeholders to maximize business impact
- 1:1 and small group customer success coaching
- Certified in one or more sales methodologies
- Strong project management and organizational skills
- Knowledge of Financial Technology software, major players in the market, and how financial technology improves business operations
- Demonstrated ability to design creative and effective customer success collateral, including: presentations, one-pagers, infographics, LMS courses, asynchronous video, etc.
- Revenue tool administration: Gainsight, Gong, Articulate, Seismic, Docebo, Outreach, LinkedIn Sales Navigator
- Preferred: prior closing experience in a Sales or Customer Success role
Technology used: Articulate/Rise 360, Asana, Canva, Confluence/Wiki, Docebo, Gong, Google Suite, Outreach, Salesforce, Seismic, Slack, Zoom
Experience:
The ideal candidate has a combination of the experience below:
- 2+ years of experience in Enablement, Learning & Development, or Sales/Post-Sales Coaching within the Financial Technology industry or related industry
- 2+ years in B2B Sales (Customer Success or similar closing role)
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
San Jose pay range
$75,900—$91,100 USD
The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
Draper UT pay range
$64,500—$77,400 USD
What’s in it for you?
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.