Hardware Technician
Summary:
The Hardware Technician’s role is to maintain all parcel stations in a proper condition. The individual will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required, and all maintenance related to parcel stations all over Saudi Arabia.
Responsibilities:
- Installing, configuring, diagnosing, repairing, and upgrading all hardware and equipment of parcel stations.
- Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring parcel stations’ performance.
- Accurately document instances of failure, repair, installation, and removal of parcel stations.
- Support development and implementation of new parcel stations installation.
- Maintain and clean all parcel locations including rooms and hardware.
- Monthly preventive maintenance on parcel stations and ensure all hardware is operating ahead of.
- To raise all required parts and maintenance to the required team.
- To solve all customer issues received from operations or customer service team.
- Maintain all hardware in proper condition including cameras, screens, and routers.
- Participate in all related tasks to parcel stations maintenance.
- Ensure all tools and company property are maintained.
- Visit/travel to remote areas to complete maintenance work related.
Requirements
- Diploma degree in hardware’s/computers/electronics/ technical support or in related field.
- Minimum of 2 years experience in technical department or in a related field.
- Hands-on hardware troubleshooting experience.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation, and OEM guides.
- Ability to conduct research into PC issues and products as required.
- The Iqama profession must be the same or related to the position.
Key Skills:
- Ability to use Microsoft Outlook, Excel, and Word.
- Good English skills including speaking and writing.
- Good communications skills.
- Work under pressure.