Head of Business Operations

Since 2016, Doctrine has been committed to a major democratic challenge: making the law more accessible. We are the first AI-powered legal platform that helps lawyers and legal professionals free themselves from repetitive, time-consuming tasks so they can focus on what truly matters—at every stage of their work: whether it’s understanding a case, conducting legal research, or drafting documents.

Today, Doctrine welcomes over 1 million visits every month, with dozens of new legal professionals joining us every single day. Our ambition goes beyond borders: we aim to become the European leader in legal AI. After France, we have already launched Doctrine in Italy, and we are currently expanding into Germany with a strong conviction: you must think globally while executing locally. That’s why we work closely with our clients, striving to understand the unique subtleties of each legal system. And this is just the beginning!

Challenge the status quo. We embrace bold ideas and smart risk-taking.

Liberty and responsibility. We promote autonomy, individual impact, and ownership.

Knowledge is power. Information lies at the heart of Doctrine’s mission, and we always want to learn more.

Release early, release often, and listen to your customers. We believe in the power of iteration and in constantly listening to our market, our clients, and their challenges.

Doctrine’s growth is driven both by organic expansion, with new product launches and entry into new international markets, and by external growth, with four acquisitions in the past three years. In 2025, Doctrine serves 25,000 customers, with 30 new customers every day, across four countries: France, Germany, Italy, and Luxembourg. We sell five products and have more than 120 people in our Go-To-Market teams, including over 100 sales representatives.

Your role

As an Head of Revenue Operations, your primary objective is to contribute to ARR growth. You will be responsible for managing, structuring, organizing, and scaling the Revenue Operations team of six people, composed of Ops Engineers, Revenue Operations, a Business Data Analyst, and a Salesforce Tech Lead. Your mission is to increase the operational efficiency of Go-To-Market activities, standardize tools and processes, ensure strong data governance and reporting, and support the acceleration of our commercial performance across our four markets, France, Italy, Germany, and Luxembourg.

Reporting to the VP Marketing & Revenue Operations, you will work closely with Sales leadership, including VP, Heads of, and Managers, and in strong collaboration with Sales, Customer Success, Marketing, Growth, and Finance teams. You will drive strategic projects aimed at improving go-to-market performance and accelerating product adoption across our customer base.

Key responsibilities

Manage, coach, and organize the Business Ops team to ensure strong alignment, high delivery standards, and effective prioritization.

Hire and develop the team.

Own and structure the Ops roadmap in partnership with business teams, including Sales, Growth, Finance, and Marketing.

Build and foster relationships across Go-To-Market and Tech teams at all levels.

Standardize, document, and continuously improve the core processes supporting Sales, Marketing, Growth, and Finance.

Drive the integration and adoption of the Go-To-Market tech stack, including Salesforce and all connected third-party tools.

Define and execute the roadmap for technical and functional improvements in line with business priorities.

Ensure data quality, availability, and consistency across CRM, product, and finance systems.

Oversee the development of dashboards that enable effective monitoring of commercial and operational performance.

Promote a data-driven culture and facilitate access to insights for all teams.

Act as a trusted operational partner for Sales teams, identifying and leading initiatives that remove friction and improve efficiency.

Ensure strong coordination between Ops, RevOps, and the Tech Lead to deliver robust and scalable solutions.

Contribute to cross-functional initiatives that accelerate sales effectiveness and international growth.

What we are looking for

- At least 5 years of management experience in Operations, Revenue Operations, or cross-functional project management in a SaaS environment.

- Background in a system integrator, software vendor, consulting, or RevOps is welcome.

- Proven experience managing multidisciplinary teams with excellent organizational skills, rigor, and prioritization ability.

- Strong understanding of Sales processes, CRM systems, ideally Salesforce, and data.

- Ability to structure processes, lead complex projects, and align diverse stakeholders.

- Strong problem-solving, analytical, and strategic thinking, comfortable with key SaaS metrics.

- High level of autonomy, ownership, and results orientation.

- Professional-level English required. Experience in multicultural environments is a plus.

- Contribute to an ambitious project with a real, positive impact on society: making the law more accessible and open.

- Benefit from tailored onboarding in the legal ecosystem to help you quickly navigate this stimulating environment.

- Join an adventure where you’ll constantly learn and share your knowledge with colleagues (internal/external talks, meetups, Tech & Sales Monthly, Medium blog, etc.).

- Work in a dynamic, ever-evolving team: plenty of room to innovate, lead projects independently, or collaborate in teams.

🏡 Flexible remote work policy: 2 days per week at the office (Tuesdays and Thursdays)

🌱 Many career opportunities, with open internal mobility across Doctrine

🌴 Flexible and unlimited vacation policy

📚 A strong focus on training: €750 yearly budget for self-directed learning, plus regular team and company-wide training

🏄‍♂️ Regular team events

👩‍⚕️ Great health insurance with Alan

🚲 Sustainable mobility package of €66/month

🏋️‍♀️ Gymlib subscription for sports and wellness activities

🍱 Swile meal card

🧘 Free access to Moka.care for mental health support

💡 Hundreds of discounts and perks through our CSE

🍏 Brand-new Apple equipment

- A 30-minute first call with one of our Talent Acquisition Managers to understand your career goals and introduce Doctrine’s mission.

- A 1-hour meeting with your future manager to dive into the role, team scope, and answer your questions.

- One or two technical assessments to evaluate your skills in practice.

- An onsite visit to our offices including: lunch with 3 team members from different departments (to give you a glimpse of your future colleagues), a discussion on our company values to share our vision, and a meeting with our CEO, Guillaume.

Some studies show that women in particular are less likely to apply for a job if they don’t meet 100% of the listed requirements. To reassure you: this job description is indicative—it’s a guide, nothing more. If Doctrine interests you, we’d be delighted to receive your application!

All our positions are open to people with disabilities. Please feel free to share any needs during the recruitment process.

We are committed to implementing all necessary accommodations to ensure a work environment that is adapted to everyone.