Head of Client Engineering EMEA (m/f/d)
The Core Mission of the Role
- Pre-sales Excellence: Lead a team of Application Engineers to turn client requirements into validated 3D designs and technical proposals
- After-sales Accountability: Oversee the transition from "ordered" to "operating," ensuring the successful deployment, commissioning, and long-term technical health of client systems across EMEA
We are seeking a colleague to collaboratively establish a sustainable, high-growth team focused on introducing innovative automation solutions across the European market.
Pre-Sales Key Responsibilities
- Coach, support and develop a team of Solution Architects and Application Engineers
- Provide comprehensive and in-depth technical support to the regional sales team throughout the entire customer lifecycle, specifically focusing on pre-sales activities for complex customer projects
- Represent the company towards key customers
After-Sales Key Responsibilities
- Coach, support and develop a Team Leader Deployment and CS and his team
- Ensure projects are delivered on time with a high level of quality and customer satisfaction
Qualifications
Your Profile
- 10+ Years in Industrial Automation / Robotics: Deep knowledge of the EMEA manufacturing landscape. Experience with cobots (UR, Fanuc, ABB), motion control, and PLC/Logic programming is non-negotiable.
- Technical Leadership in a Fast-Growth Environment: Proven track record of scaling engineering teams in a high-growth tech or industrial company.
- The "Hybrid" Skillset: Evidence of managing both Technical Sales (Pre-sales) and Post-Sales (Field Engineering/Support). You must understand how to balance "selling the dream" with "delivering the reality."
- Project Lifecycle Management: Experience overseeing "turnkey" projects—from initial napkin sketch to Factory Acceptance Tests (FAT) and on-site commissioning.
- Language Skills: English is essential; fluency in German or French is a massive advantage for the EMEA market.
- Other soft skills like commercial acumen, cross-functional navigation, client empathy and leadership skills are more than welcome.
Ready to bridge the gap between design and reality?
Join us as Head of Client Engineering to own the full lifecycle—eliminating silos, accelerating "design-to-ship," and ensuring our customer obsession translates into flawless execution. Lead the team that makes speed our greatest reliability.