Head of Membership & Assistant Expedition Leader - Full Time (Remote)
Job Description:
We are looking for a full-time Head of Membership & Assistant Expedition Leader to join our team. This is a dual role that combines the planning, organization, and execution of our travel experiences. This role requires a high level of operational expertise, customer service, and understanding of the luxury travel market.
Responsibilities:
- Serve as the primary point of contact for all member inquiries pre, during, and post trip.
- Assist the Expedition Leader in the execution of trip itineraries, including planning, organization, and on-site logistics.
- Work closely with the Expedition Leader and air crew to manage all aspects of aviation service in air and on the ground.
- Support the Expedition Leader in liaising with hotels for bookings and guest services.
- Assist in managing the trip budget, including carrying, distributing, securing, and monitoring on-trip funds.
- Willingness to travel extensively (up to 2-3 weeks at a time) and support groups on expeditions.
Qualifications
Key Requirements:
- A bachelor’s degree in operations, hospitality, tourism, or related field.
- Minimum of 2 years of experience in the travel industry, preferably in the luxury segment.
- Strong communication and interpersonal skills.
- High level of organizational skills and attention to detail.
- Ability to work under pressure and adapt to unexpected situations.
- Experience in customer service and ability to handle sensitive information.
Desirable Capabilities:
- Ability to recruit and manage expedition team members.
- Proficiency in multiple languages.
- Familiarity with international customs and protocols.
- Established relationships with vendors & service providers in the luxury travel industry “contact black book”.
- Proven ability to negotiate contracts and manage budgets.
- Crisis management and emergency response training.
- Certification in First Aid/CPR or related medical training.
Additional Information
Compensation:
- Competitive salary and benefits package in the highest percentile of the industry.
- Merit-based bonus structure.
- Equity opportunity available.
- Highly flexible work environment.
- Ability to work globally.
- Access to our contacts and travel benefits.
- Opportunity to experience once-in-a-lifetime experiences globally alongside our members.
How to Apply:
Interested applicants should submit a resume via pdf and apply via the link provided.
Equal Opportunities Employer:
At Bucketlist Xperiences, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our suppliers, and our global community. Bucketlist Xperiences is proud to be an equal-opportunity employer, creating an inclusive and welcoming environment for all employees.