Head of Operations for Digital Media
- Design operation policies and formulate business strategy with the Executive team that align with overall company strategy
- Handle day to day office operations
- Implement efficient processes and standards
- Coordinate customer service operations and find ways to ensure customer retention
- Ensure compliance with Indonesian laws
- Manage contracts and relations with customers, vendors, partners and other stakeholders
- Evaluate risk and lead quality assurance efforts
- Oversee expenses and budgeting to help the organization optimize costs and benefits
- Report on operational performance and suggest improvements
Qualifications
- > 3 years of work experience as Head of Operations, Operations Director or similar leadership role
- Familiarity with all business functions including HR, office management, finance, supply chain and IT
- Knowledge of data analytics and reporting
- Good with numbers and financial planning
- Outstanding communication and negotiation skills
- Excellent organizational and leadership ability
- Analytical mind and problem-solving aptitude
- BSc/BA in Business, Computer Science or other relevant field
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