Head of Solutions Engineering, Americas

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

The Solutions Engineering team is Deliverect's pre-sales technical function. We are the architects who translate the complex, high-volume needs of global QSR brands into integrated, scalable solutions using our cutting-edge multi-product platform. Focused on technical validation, solution design, and proof-of-concept creation, this team drives sales velocity by building the technical integrity necessary to win enterprise business and ensure alignment with Deliverect’s long-term architectural standards.

As the Head of Solutions Engineering in our Americas market you will operate as the team's Principal Solutions Architect and primary technical consultant (approx. 80% of time), personally driving the success of our largest, most strategic enterprise deals. The remaining 20% of your time will be dedicated to defining and scaling the Solutions Engineering function, including mentoring, process development, and team management.

Your personal focus will be on acting as the highest-level technical advisor for critical sales opportunities, focusing on architectural fit, gap analysis, and strategic advisory to ensure the successful adoption of the Deliverect platform. Your direct influence on our product roadmap, based on competitive intelligence from top-tier accounts, ensures Deliverect maintains its technical edge in the global market and sets our clients up for successful activation. 

At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.

Invest in Your Growth-We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.

Solve Meaningful Challenges-Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.

Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.

Collaborate with a Global Team-Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.

Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.

Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.

We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

1. Fluency in English is required, with strong written and verbal communication skills being essential.

2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.

3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.

4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.