Hospitality Operations Executive

Togather started life as Feast It in 2017, as a booking platform for people to book street food caterers for their birthday parties and weddings. Since then, we’ve grown to become the UK’s biggest events platform for food, drink, venues, photographers and so much more.

We’re here to help people make amazing memories on some of the biggest and best days of their lives. Whether it’s a whole-company summer party, an epic private dinner, or a large-scale festival, we help make it happen.

None of this would be possible without our incredible community of partners, who we handpick from across the country — from street food traders and chefs to bars, venues and event suppliers.

We’ve worked with everyone from Amazon, Nike and London Pride, to Tom Cruise, Star Wars and Taylor Swift. Internally, we’ve recently ranked #7 in the Startups 100 Awards and top 15 in Tempo’s 50 Best Places to Work. Our team genuinely care about what they do, and it shows.

The Role:

We’re looking for a Supply Ops Executive to join our Supply team and play a critical role in keeping our marketplace running smoothly.

This is an operations-first role (c.75%), focused on the nitty-gritty of supplier fulfilment, event readiness and supply coordination, with a smaller but important commercial and community element alongside it.

You’ll work closely with our Marketplace Sales team and within the Supply & Operations team to take pressure off revenue-generating teams by owning supplier-side execution. From menus and pricing to load-ins, packages and on-the-ground problem solving, you’ll be the person who gets things done.

This role is ideal for someone with real hospitality or events experience,  someone who gets how suppliers operate, is comfortable talking shop, and wants to make their mark in a business that fundamentally cares about making the industry a better place to be for everyone involved.

There’s a big opportunity here to become an invaluable internal asset, helping Togather scale more efficiently while improving the supplier experience.

You will:

• Acti as the key operational point of contact between Togather and suppliers on live briefs, tenders and large events, managing our top cohort of suppliers
• Support Account Managers and Sales Execs by handling supplier-side details such as menus, pricing, packages, logistics and availability
• Coordinate suppliers for events to ensure they are fully briefed, prepared and set up for success
• Be “boots on the ground” where needed, supporting load-ins, supplier onboarding on site, and troubleshooting issues at events (without being a full event producer)
• Manage supplier fulfilment for large bids and enterprise clients, ensuring nothing falls through the cracks
• Be responsible for marketplace supply acquisition and onboarding, keeping your finger on the pulse of F&B industry trends to keep Togather’s supply base ahead of the curve
• Work cross-functionally with Finance, Sales and Ops to help resolve supplier support, payment, invoicing and admin issues
• Feed back supplier insights and recurring issues to improve systems, processes and tooling
• Occasionally representing Togather at supplier events, tastings, panels or industry moments (where appropriate)

Requirements

The right candidate will be practical, ambitious and comfortable rolling their sleeves up. You’ll thrive in a fast-paced environment where priorities shift and no two days look the same.

As a guide, the ideal person will have:

• Experience in hospitality, events, food & drink, venues or supplier-led businesses (chef, trader, ops, account support, junior producer, supplier management, etc.)
• A strong operational mindset, you enjoy getting into the detail and seeing things through to completion
• Confidence speaking with suppliers at their level about food, logistics, pricing and operations
• Excellent organisation and the ability to juggle multiple moving parts at once
• A proactive, problem-solving attitude, you don’t wait to be told what to fix
• Strong written and verbal communication skills
• Comfort using tools like CRMs, ticketing systems or ops platforms (Salesforce, Front, etc. a bonus but not essential)
• Data awareness and attention to detail, you understand how ops efficiency impacts commercial outcomes
• A genuine interest in food, drink and the events industry
  
  

Benefits

• Hybrid working - 3 days in the office
• Generous holiday allowance; 25 days (including a Christmas Closure) + bank holidays
• Enhanced Pension through salary sacrifice
• Partnership with Benefits Platform Mintago; EAP service, Workplace Nursery, Cycle to work scheme, Electric car scheme, Health services, Mental Health services, Gym discounts, retail discounts and much more
• Partnership with Code app: Significant discounts in a lot of London's best restaurants, bars and more
• Enhanced Mat & Pat leave
• Free coffee, beer, pizza and an overly stocked snack cupboard in the office
• Regular team socials and events (including 6 weekly Town Halls with companywide socials & 1 Away day a year)
• A shiny new MacBook to work on
• Loads of invites to food-industry events (yes they do usually have free food)
• Dog-friendly office