HR Business Partner - Senior
Overview:
SOFTSWISS continues to expand the team and is looking for a Senior HR Business Partner.
We need a true, experienced and accomplished professional who shares our culture and values.
Purpose of the role:
This role is ideal for an experienced HR professional with a strong track record of partnering with engineering, product, and technical leadership. You will play a key role in driving organizational effectiveness, supporting strategic initiatives, enabling change, developing managers, and contributing to the long-term success and retention of key talent.
Key responsibilities:
Strategic HR Partnership & Change Management
Serve as a trusted HR Business Partner to senior technical and product leadership, aligning HR initiatives with business strategy and product goals.
Facilitate organizational and structural changes, ensuring smooth transitions and strong communication throughout the teams.
Support business strategy execution by identifying talent gaps, advising on workforce planning, and helping build high-performing, scalable teams.
Onboarding, Adaptation & Talent Development
Ensure a high-quality onboarding and adaptation process for new hires and internal transfers within technical/product teams.
Support personal development planning together with leadership: facilitate regular conversations, track progress, and promote continuous learning.
Lead and enhance development frameworks for technical and managerial roles.
Leadership Coaching, Mentoring & Facilitation
Coach and mentor managers on leadership skills, team development, effective communication, and conflict resolution.
Facilitate team sessions, strategic workshops, retrospectives, and alignment meetings.
Promote modern leadership practices, psychological safety, accountability, and collaboration across teams.
Succession Planning & Key Talent Retention
Lead succession planning initiatives for critical technical roles and leadership positions.
Identify key performers and high-potential employees; collaborate with managers on personalized retention strategies.
Monitor team climate and proactively address risks related to engagement or turnover.
Core HR Processes & Team Support
Drive performance management processes within technical teams, ensuring clarity of expectations and quality of feedback cycles.
Oversee HR activities such as career development, recognition, internal mobility, and organizational communication.
Provide guidance on compensation discussions and working with data-driven insights to support decision-making.
Conduct regular 1:1s with employees and manage Employee Relations with professionalism and empathy.
Organize exit interviews and ensure a smooth offboarding experience with relevant insights captured.
Required Experience:
At least 3-4 years of experience as HR Business Partner / People Partner / HR Generalist, with supporting technical, engineering, or product teams
English level: Upper-Intermediate (B2) or higher
Deep understanding of product development cycles, technical team workflows, and cross-functional collaboration
Experience in supporting managers and driving leadership development
Proven ability to navigate change, influence stakeholders, and manage complex team dynamics
Critical thinking and strong problem-solving skills
Ability to work in a fast-paced, innovative environment with multiple stakeholders
Nice to have:
Knowledge of Russian
Experience working in large international product/IT companies
Background in fast-growing tech environments (e.g., SaaS, platforms, engineering-heavy teams)
Experience with coaching methodologies or facilitation certifications
Our Benefits:
Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports program compensation
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events