HR Systems and Operations Manager

Reporting to the CTO, this role optimizes HR technology, including HRIS, payroll, and benefits platforms, ensuring data integrity and process efficiency. It oversees international HR operations, aligning external virtual HR services with business objectives. Additionally, it manages relationships with external HR providers, benefits brokers, and programs to maintain a cost-effective, competitive total rewards strategy. This leader drives automation, integration, and system improvements to enhance employee experience and support a high-impact HR organization.

The ideal candidate for a HR Systems and Operations Manager would be able to do the following:

1. Compensation Management:
   • Partner with leadership on salary planning, forecasting, and cost management.
   • Conduct salary benchmarking to ensure competitive and fair compensation.
   • Design market based salary structures, and incentives aligned with business goals.
   • Manage bonuses, commission, and incentive plans to drive performance. 
2. Benefits Management 
   • Evaluate, select, and maintain relationships with benefits brokers and vendors.
   • Negotiate contracts and pricing to optimize benefits offerings.
   • Partner with brokers to analyze trends, cost, and compliance requirements.
   • Design and implement competitive health, wellness, and retirement benefits.
   • Collaborate with leadership to align benefits with business objectives.
3. HR Systems Management:
   • Maintaining HR information systems (HRIS) and other HR-related technology
   • Troubleshooting system issues and resolving technical problems
   • Providing system training to HRBP team members
   • Develop reports and analytics to support HR decision-making
4. HR Manager – International
   • Manage relationship with external HR providers and vendors.
   • Ensure service level agreements and HR deliverables are met.
   • Monitor compliance with employment contracts, payroll, and benefits administration.
5. Compliance:
   • Ensuring compliance with federal, state, and local regulations related to payroll, benefits, and HR systems
   • Preparing and filing required tax documents and reports
   • Staying up to date on changes to regulations and adjusting systems and processes accordingly
6. Communication:
   • Develop and implement clear, consistent messaging for HR policies, benefits, and company updates.
   • Support leadership in crafting and delivering effective communication during HR system implementations, process changes, and organizational updates.
   • Create and distribute user guides, FAQs, and training materials to help employees and managers navigate the HCM system.
   • Ensure effective communication regarding HCM system updates, enhancements, and best practices.

Qualifications

EDUCATION / SKILLS REQUIRED:

• Knowledge of payroll processing and administration, including tax withholding and reporting requirements
• Basic understanding of employee benefits and total rewards programs,
• Familiarity with HR systems and technology, including HRIS, time and attendance systems, and benefits administration software
• Knowledge of federal, state, and local regulations related to payroll, benefits, and HR systems, including the Affordable Care Act (ACA) and Employee Retirement Security Act (ERISA)
• Familiarity with general accounting principles and financial reporting
• Basic knowledge of HR data and data analysis

Additional Information

For more information about our benefits, job duties, and company values, go to

https://www.alto-shaam.com/en