Human Resources Generalist

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Human Resources Generalist to join our Fulfillment Human Resources Team in Columbus, OH. This individual will report into our Human Resources Manager and is responsible for supporting core human resource functions and crafting the employee experience.

Role Type: Full-Time, Non-Exempt 

Location: This role will initially support operations at 3840 Lockbourne Industrial Pkwy, Columbus, OH 43207 and 6085 Winchester Pike, Canal Winchester, OH 43110. Beginning April 2026, this position will be permanently based at 6085 Winchester Pike, Canal Winchester, OH 43110.

Schedule: Monday through Friday, 7:30 a.m. to 4:00 p.m. ET

Please note: Training for the first two weeks will be Monday through Friday, from 8:00 a.m. to 4:30 p.m. ET

Base Salary: $58,000– $72,000 per year

Responsibilities: 

• Assist in the recruiting process including but not limited to; conduct second round interviews, make offers and referral policy
• Coordinate new hire orientation and oversee the on-boarding process with new employees in order to process HR related paperwork
• Administrative activities related to employee benefits, including health/dental/vision insurance, open enrollment, 401K, and life insurance
• Assist employees with Leave policies (Medical, FMLA, Disability, Workers Comp, etc.)
• Maintain accurate employee timecards and information in order to ensure accurate payroll processing
• Record absences and lateness and oversee the company’s attendance policy
• Communicate reoccurring issues to Leadership Team in regard to verbal and written warnings
• Answer employee questions regarding any payroll or benefits inquires and effectively handle all issues in a confidential and timely manner
• Assist Leadership Team with annual performance appraisals
• Ensure compliance with labor regulations
• Maintain confidentiality and security of all employee and proprietary company information
• Handle escalated personnel matters, including conducting investigations into employee complaints, supporting disciplinary actions, and managing sensitive processes such as terminations in alignment with company policy and legal requirements.
• All other responsibilities as assigned by the SupplyHouse Leadership Team 

Requirements: 

• Bachelor's degree in Human Resources, Psychology, or any other related field
• 1-3 years of experience in a Human Resources position
• Exceptional organizational skills with a knack of juggling multiple priorities and strong attention to detail
• Ability to operate standard office equipment such as computers, phones, photocopiers, and fax machines

Preferred Qualifications: 

• A strong understanding of federal, state, and local labor laws
• Excellent communication and interpersonal skills, with the ability to handle sensitive matters with discretion
• Proficiency with various HR systems and tools, and MS Office/Google Workspace
• HR Certification such as SHRM, PHR, HRCI
• Strong task management skills with the ability to stay organized in a fast-paced environment

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance –We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth –We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.