Technology Lead - E-Commerce

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new Technology Lead - E-Commerce (or Backend Engineering Team Lead as we like to call it!)in India to join our growing IT Team. This individual will report into our Sr. Director of IT and be responsible for leading the design, development, and delivery of reliable and scalable software systems while guiding a team of Engineers toward high performance and strong technical execution. If you enjoy the combination of hands-on technical leadership with people management, cross-functional collaboration, and architectural ownership, we’d love to hear from you!

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration 

Base Salary: $50,000 – $60,000 per year

Responsibilities: 

• Technical Design, Development, and Architecture
  • Design and build scalable, reliable distributed systems to support evolving business needs.
  • Lead the design and delivery of complex backend initiatives with minimal oversight.
  • Serve as a technical expert in key system areas, guiding architecture, design patterns, and scalability decisions.
  • Contribute to architectural discussions and platform direction, staying current on emerging technologies and best practices.
• Delivery, Execution, and Quality
  • Drive the on-time delivery of high-quality features, managing dependencies and technical tradeoffs.
  • Review and estimate feature and issue requests, recommending effective technical solutions.
  • Establish and enforce code quality standards, including code reviews, testing strategies, and automation.
  • Design and support scalable test environments and automation frameworks across backend (and frontend, as needed).
• Collaboration, Communication, and Risk Management
  • Partner closely with Product, Business, and Engineering teams to ensure successful delivery.
  • Clearly communicate technical concepts, outcomes, and tradeoffs to diverse stakeholders.
  • Identify and mitigate technical and delivery risks, aligning expectations and timelines across teams.
  • Influence cross-functional teams to improve execution and overall effectiveness.
• People Leadership and Talent Development
  • Lead day-to-day engineering execution through design reviews, code reviews, and hands-on guidance.
  • Mentor and coach engineers, supporting technical growth, performance, and career development.
  • Set clear goals, provide feedback, and foster a culture of accountability, engagement, and continuous improvement.
  • Model and reinforce organizational values, including GRIT and collaboration.
• Hiring, Resourcing, and Organizational Support
  • Serve as hiring manager for junior-to-mid-level engineers, participating in assessments and interviews.
  • Contribute to resource planning to ensure appropriate staffing and skill coverage.
  • Support cross-functional initiatives and build strong relationships with senior leaders and partner teams.

Requirements: 

• Bachelor's degree in Computer Science, Information Technology, or a related field, or the equivalent in practical experience
• 7+ years of software development experience
• 5+ years of programming experience with at least one modern language such as Java, including object-oriented design
• 2+ years of experience contributing to the architecture and design of new and existing systems, including reliability and scalability considerations
• 3+ years of experience as a formal people leadership or a combination of 2+ years of experience as a people manager plus prior experience as a Technical Lead/Senior Engineer with clear ownership over delivery, mentoring, and cross-functional coordination
• High-level proficiency of written and verbal communication in English.

Preferred Qualifications: 

• Master's degree in Computer Science, Information Technology, or a related field, or the equivalent in practical experience
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.
• We listen –We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.