Inbound and Trade Sales Manager
TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and we now have 3 operating UK venues. We are set to open in Dallas, Paris, Guatemala and Mexico in 2026!
At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Job Highlights:
Location: London venue based, with occasional travel to Birmingham
Reports to: Head of Commercial Partnerships
We are looking for an Inbound and Trade Sales Manager to join our Sales team. This role offers the opportunity to scale TOCA Social’s inbound tourism, travel trade, and local community revenue channels across our UK venues.
You will own the strategy, partnerships, and commercial performance of the inbound and community sales function, positioning TOCA Social as a must-visit experiential destination within both the international travel trade ecosystem and local venue communities.
Role Scope & Responsibilities:
Some of your responsibilities will include:
- Develop and execute the inbound tourism, travel trade, and community partnership strategy aligned with company growth objectives
- Own inbound, trade, and community revenue performance across UK venues, including forecasting and KPI tracking
- Build and manage partnerships with tour operators, DMCs, group organisers, ticketing intermediaries, hotels, and tourism stakeholders
- Drive structured school trip programmes, youth and grassroots football partnerships, and recurring local group bookings
- Create revenue-generating programmed events including tournaments, club nights, holiday camps, and themed community activations
- Establish clear pricing frameworks, contracting standards, and account management processes
- Partner closely with Venue General Managers to align outreach with venue targets and peak trading periods
- Support Corporate Sales by converting community and local business relationships into corporate bookings and private hire
- Represent TOCA Social at trade shows, tourism expos, networking events, and community forums
- Develop scalable systems, CRM processes, and reporting tools to support continued growth
- Support new venue openings with pre-launch inbound and community engagement strategies
What we are looking for:
- Proven experience in inbound tourism, travel trade sales, attractions, hospitality, experiential leisure, or community partnership roles
- Strong commercial acumen with a track record of delivering measurable revenue growth
- Established network within UK and international travel trade markets preferred
- Demonstrated ability to convert partnerships into recurring revenue streams
- Experience building relationships with schools, grassroots football clubs, local businesses, hotels and tourism partners
- Confident external brand ambassador with excellent negotiation and stakeholder management skills
- Highly organised, data-driven, and comfortable operating in a fast-scaling environment
- Willingness to travel domestically and internationally as required
Why work with us at TOCA Social?
You’ll have full access to our TOCA Treats, which includes (but is not limited to!):
- Competitive salary
- Competitive holiday allowance
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Cycle 2 Work Scheme
- Potential for future opportunities within our growing brand!
If you think you have what it takes, apply now!