Inside Sales Representative - SMST Consumables
As an Inside Sales Representative, you will play a critical role in driving consumables revenue across a defined territory in the US and Canada East. You will professionally represent Biotage’s Small Molecule and Synthetic Therapeutics (SMST) portfolio, building strong customer relationships while identifying, developing, and closing sales opportunities.
Working closely with Account Managers, Sales & Marketing leadership, and Field Service, you will be part of a proactive account team focused on expanding Biotage’s presence and impact within the territory. This role combines customer engagement, sales execution, and structured prospecting in a fast-paced, science-driven environment.
Key Responsibilities:
Achieve monthly, quarterly, and annual revenue targets within the assigned territory and product scope
Proactively engage existing and prospective customers to promote and grow SMST consumables revenue, including organic and peptide products
Conduct extensive prospecting, lead generation, and timely follow-up on inbound and outbound leads
Fully utilize Salesforce.com to manage accounts, opportunities, activities, and forecasts with high data accuracy. Maintain up-to-date customer records, including account status, contacts, and purchasing history
Support customers with product demonstrations (virtual or live), literature, samples, and quotations
Provide consumable demos, quotes, and related administrative sales support
Develop and maintain strong product knowledge, including SMST consumables such as Sfär columns, microwave vials, workup products, Peptiren, Peptipec, and related solutions
Collaborate cross-functionally with sales, marketing, service, and technical teams to identify and advance new business opportunities
Deliver accurate and timely sales forecasts
Support additional projects or responsibilities as assigned by management
What You Bring:
Ability to quickly understand SMST product features, value propositions, and customer applications
Confidence in demonstrating products and articulating competitive advantages
Excellent communication skills across phone, virtual, email, and face-to-face interactions
Strong organizational and prioritization skills, with the ability to manage multiple activities and projects
Proficiency with Salesforce.com, MS Word, Excel, and PowerPoint
A collaborative mindset with the ability to build strong working relationships across internal teams and customer groups
Capability to rapidly develop expertise in instrumentation, consumables, applications, and customer environments
Skills and Qualifications:
Bachelor’s degree in chemistry, Biochemistry or related science degree preferred
Experience and/or training in a field or inside sales position is preferred but not required
Experience with either organic or peptide synthesis is preferred by not required.
About Biotage
Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separation and purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com.