Internship - Business Application Support
About WorldFish
WorldFish is an international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy and knowledge to enable equitable and inclusive impact for millions who depend on fish and other aquatic foods for their livelihoods and nutrition. Our work in countries advances progress on multiple 2030 Sustainable Development Goals through science and innovation, with a vision of healthy people, healthy planet and shared prosperity.
About Position
The Business Application Support Intern will support the day-to-day operation of the organization’s business applications. The role focuses on assisting with application support tasks, including user support, issue tracking, and basic system administration activities.
The intern will also assist with report development and the preparation and maintenance of system documentation. This role provides hands-on exposure to enterprise systems, business processes, and application support within a professional environment.
Key Responsibilities:
- Provide first-level application support for business applications under supervision.
- Assist in responding to user inquiries and troubleshooting basic system issues.
- Log, track, and follow up on support tickets and incidents.
- Perform basic data checks and validations to support issue resolution.
- Assist in developing and maintaining standard and ad-hoc reports.
- Support documentation activities, including user guides, process flows, and technical notes.
- Assist in testing system changes, patches, or enhancements.
- Work closely with developers, support staff, and business users.
Requirements
This opportunity will be suitable for you if you have the below skills and qualifications:
- A Diploma/Degree in Information Systems, Computer Science, or a related field. Candidates pursuing relevant coursework or certifications may also be considered.
- Basic understanding of information systems or business applications.
- Familiarity with databases and basic SQL queries.
- Ability to analyze issues and follow structured troubleshooting steps.
- Good documentation and written communication skills.
- Excellent communication and teamwork abilities.
- Eager to learn, open to feedback, and able to work under supervision.
- Attention to detail and ability to follow procedures.
Desirable Skills
- Basic understanding of business processes (finance, HR, procurement, etc. – at a high level).
Benefits
- This position is an excellent opportunity to gain information and experience with an international research organization.
- The intern will also get the chance to interact and collaborate with researchers.
- A monthly stipend and health insurance will be provided.
Location and Duration
The successful interns will be based at WorldFish Headquarters in Penang, Malaysia. The internship is scheduled to commence in March 2026 and will run for a duration of up to 5½ months. This opportunity is open exclusively to Malaysian applicants only. Interviews are expected to take place in March 2026, and only shortlisted candidates will be notified and invited to attend the interview.
How to Apply
Your application must include:
- A copy of your curriculum vitae,
- A cover letter which addresses key requirements stated above; and
- Contact information of three professional referees who may be contacted if you are short-listed for the position.
To be considered, applications must be submitted by no later than 23:59 (MYT), 15 March 2026.
Location: The post holder will be based in Penang, Malaysia.
The screening will start immediately and will continue until the position is filled. Due to the high volume of applicants for WorldFish positions, we appreciate all interest, but only short-listed candidates will be contacted.
Our Gender, Diversity and Inclusion Commitment
Over 40% of WorldFish staff is women with some 30 nationalities represented and contributing to its dynamic multicultural work environment. WorldFish is committed to promoting a work environment where diversity and inclusion are valued and we seek to have gender balance in the organization. We aim to also seek balance across other diversity dimensions.
People in WorldFish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity.
We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply.