Is the IP Telephony Administrator role at Ipsoft remote?

The IP Telephony Administrator role at Ipsoft is an on-site position located in New York.

How do I apply for the IP Telephony Administrator position at Ipsoft?

You can apply for the IP Telephony Administrator position at Ipsoft directly through HireHere. Click the "Apply" button on the job listing to be taken to the application page.

IP Telephony Administrator

IpsoftNew York2d ago

Responsibilities
• Perform Move/Add/Change/Delete requests on CUCM, CUC, CME (phone provisioning, voice mail provisioning, extension mobility pin reset, voice mail pin reset, etc.)
• Provide exceptional customer service remote support to our managed services partners and clients
• Monitor for requests and alerts and using IPcenter

Qualifications

Required Expertise
• Good understanding of IP networking, IP addressing/subnetting
• Well versed with Cisco Unified Communications Manager 6.x through 9.x, Unity Server, Unity Connection
• Basic understanding of Cisco IOS (basic configuration of Cisco routers and switches)
• Experience using ticketing systems (such as Remedy, Track-it)
• Capable of thriving in a fast paced environment and passion for learning
• Ability to develop and articulate a congruent troubleshooting strategy
• Cisco certifications are preferred (CCENT, CCNP, CCNA, CCNA-Voice)

Additional Information

**Fluency in French and/or Spanish preferred***

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Skills in this job

Troubleshooting Ticketing

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