IT Support Specialist – Hands-On Role (Temp to Perm)

On-Site, Mahwah, NJ | Support a Fast-Paced, Growing IT Team

Join Chefman’s agile two-person IT team and take on meaningful work from day one. We’re looking for a sharp, motivated Technical Support Specialist who wants real hands-on experience—not just resetting passwords. This temp-to-perm role is perfect for someone who wants to grow their skills and take ownership of daily IT operations in a fast-paced environment.

What You’ll Do:

• Be the first point of contact for IT issues across 300+ users
• Troubleshoot hardware, software, MFA, networks, and Office 365
• Deploy and configure laptops, monitors, and peripherals
• Assist with onboarding, account setups, and user training
• Manage asset inventory and contribute to documentation
• Support IT projects involving security, automation, and device management
• Work independently and bring solutions, not just problems

What We’re Looking For:

• 0–2 years of IT support experience or relevant certifications/projects
• Strong problem-solving mindset and ability to learn quickly
• Solid communication and customer-service skills
• Familiarity with Windows, Office 365, and basic networking
• Someone who enjoys taking initiative and working without constant supervision
• On-site presence in Mahwah, NJ

Why Join Us:

• Hands-on learning with real impact
• Direct mentorship from IT leadership
• Exposure to cloud tools, security, device management, and large-scale user support
• Opportunity to convert to full-time based on performance

Schedule: Full-time, Temp-to-Perm