Job ID #31720: Work Management, Inventory and Assets Specialist

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31720: Work Management, Inventory and Assets Specialist 
• Union: Non-Union
• Job Description ID #: 7867
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on March 4, 2026. 
• Vacancy type: This posting is for an existing vacancy
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  
  

SUMMARY OF DUTIES

Reports to the Senior Project Manager, Innovation, standardize, configure, and optimize preventive maintenance, work order, and inventory processes across the City’s EAM platform, supporting reliable and efficient service delivery across all operational divisions.

Performance will be measured through achievement of defined metrics for assigned projects including maintaining a ≥ 90% preventative maintenance compliance rate, achieving a registry accuracy ≥ 98% during asset or inventory counts, backlog of corrective work orders ≤ 4 weeks average age, annual reduction in unplanned work orders by ≥ 10%, and ensuring 100% standardization of work order templates implemented across all divisions and sections.

GENERAL DUTIES

Designs, configures, monitors and supports all inventory practices including preventive maintenance, work order, and inventory functions within the EAM system, supporting divisional operations. This role ensures maintenance activities, PM scheduling, and part controls are consistent and optimized across all departments and enabling for EAM capabilities for effective reporting and analytics and capital planning.

Ensures maintenance activities, inventory controls, and resource planning are standardized and optimized across all operational Business Units by ensuring consistent PM scheduling, inventory accuracy, and asset tracking.

Supports corporate outcomes in operational excellence, financial accountability, and service reliability by ensuring work management processes and inventory systems function efficiently across the organization.

Organizational Interactions

Works closely with business units across multiple divisions (e.g., Transit, Fleet, Facilities, Hamilton Water, Roads, Parks, etc.) to define work and inventory standards; collaborates with IT for configuration, Finance for trade rates and costing, and Procurement for supplier data.

Engages with Hexagon and implementation partners to refine functionality and address system performance issues.

Organizational outcomes include consistent and optimized maintenance management supporting reliable service delivery, minimized downtime, and efficient asset lifecycle management.

All EAM roles contribute directly to the City’s Asset Management and Transformation outcomes by:

Enhancing data quality and reliability across all infrastructure classes.

Supporting compliance with legislative and corporate AM standards.

Driving efficient service delivery through optimized system and process performance.

Building organizational capacity and continuous learning within EAM and AM functions.

Configure and standardize work order templates, job plans, and status codes.

Develop, maintain and support preventive maintenance programs, schedules and optimization.

Oversee inventory control practices including part associations with assets and reorder points.

Monitor and provide analysis on maintenance backlog, PM compliance, and resource planning including utilization metrics.

Collaborate with Fleet, Water, and other Public Works Operations staff on implementation.

Participate in cross-functional collaboration and communication including continuous improvement and standardization to drive effective reporting and analytics and capital planning.

Responsible for maintaining the integrity and governance of all asset-related data within the City’s Enterprise Asset

Performs other duties as assigned which are related to responsibilities of the job.

QUALIFICATIONS

1. Proven knowledge of the theories and practices of EAM concepts and must be able to demonstrate a level of expertise related to the duties above. This is normally acquired by graduation from a recognised College Diploma or University Degree in Operations Management, Asset Management, or Information Technology or related discipline, or an equivalent combination of education and progressive work-related experience.
2. Considerable experience (preference for five years) in maintenance planning or work management systems
3. Proficiency with Infor EAM Hexagon (HxGn) work management, job plans, and inventory modules.
4. Strong understanding of data structures, schemas and data architecture concepts.
5. Familiarity and knowledge of municipal operations, trade costing, and procurement processes.
6. Strong analytical, process configuration experience and problem-solving skills.
7. Expert understanding of maintenance planning, reliability, and lifecycle asset management.
8. Must be detail oriented and have excellent communication, interpersonal, analytical, and problem-solving skills.
9. Demonstrated ability to work well independently and as part of a team.
10. Intermediate working knowledge of Microsoft Access, Word, Excel and PowerPoint.
11. Must possess a Class “G” Driver’s License.

Working Conditions

• This position has variety of remote, hybrid and on-site expectations.
• Office locations and fieldwork involvement may change depending on assignments.
• Use of municipal vehicles, field devices and mobile apps is required.
• On call or after-hours support may be required up to 10% of the time.

THIS POSITION REQUIRES A VALID CLASS "G” DRIVER'S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.

SALARY:

Salary Grade 5

HOURS:

35 per week

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.