Job ID #31763: Project Manager, SCADA and Operational Technology Security

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31763: Project Manager, SCADA and Operational Technology Security
• Union: Non-Union
• Job Description ID #: A13189
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on March 4, 2026. 
• Vacancy type: This posting is for an existing vacancy 
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  
  

SUMMARY OF DUTIES

Reporting to the Superintendent SCADA, the Project Manager SCADA & Operational Technology Security (SCADA/OT) analyses designs, develops, reviews and manages security for all data, information, network and infrastructure systems across the SCADA & operational technology landscape and directs the full life cycle of network and application security management. As an integral part of SCADA & operational technology   projects and operations, the Project Manager provides the insight, advice and leadership for the overall development, implementation and execution associated with the water and wastewater treatment facilities and outstations as required as part of the City’s Water and Wastewater Treatment Section’s responsibilities.  Provide expertise and direction in developing tender documents, consultant selections, budget preparation, scoping documents and review of development and implementation of security policies, procedures and measures that ensure secure and reliable SCADA & Operational Technology systems across the Hamilton water that are in compliance with existing data/information privacy laws and regulations.

The Project Manager is required to effectively communicate with staff in areas of operations, maintenance, cyber security, capital delivery, construction, planning and development, as well as contractors and consultants to resolve problems, execute project work and/or develop policies, procedures and specifications for SCADA/OT systems as required in the division.

The Project Manager may be assigned on one or more projects as a project team member and/or a project lead and provides coaching on security process, system reliability and methods to Hamilton water staff.

GENERAL DUTIES

Defines, develops and implements security policies and procedures, including user log-on and authentication rules, security breach escalation procedures, use of firewalls and encryption routines.

Defines and develops security risk analysis scenarios and response procedures in collaboration with Hamilton water Operations, Plant Maintenances & Tech Services (PMATS) staff and IT security team.

Defines and implements processes and methods for auditing and addressing non-compliance to SCADA/OT standards and/or network security standards.

Enforces security policies and procedures by administering and monitoring security profiles, reviewing security violation reports, logs and investigating possible security exceptions, updates, and maintains and documents security controls.

Directs the configuration and maintenance of anti-virus software, firewalls, intrusion detection systems and other network security measures in collaboration with Hamilton Water Operations, PMATS staff and IT corporate security team.

Approves security patches and assists the Hamilton Water Operations, PMATS staff in the deployment of the approved patches.

Educates Hamilton Water Operations, PMATS staff and other business units on security policies and provides consultation / advice on security issues regarding custom developed and packaged/managed systems.

Develops documentation and provides on-the-job training and coaching to Hamilton Water Operations, PMATS staff and other business units for security and technology topics.

Assists in the development, configuration, installation and troubleshooting of industrial network communication systems examples (Modbus, Rs485, DeviceNet, BACnet,) to ensure security standards are met. The converged SCADA/OT, DATA and IT network includes servers, switches, routers and other Industrial SCADA/OT computing network devices/field SCADA/OT devices.

Represents the security needs of the SCADA/OT and its partner units by providing expertise and assistance in all SCADA/OT projects with regard to security issues system reliability. Reviews system designs and architecture for potential risk areas and non-compliance and recommends methods to address security & reliability gaps.

Continually researches and maintains a current knowledge on the trends in software viruses and other attack/malware. Prepare communications and instructions to the Hamilton water user community on new security and virus threats including procedures for handling if infected.

Maintains a current knowledge and awareness of data, ministry of environment law’s and regulations; monitors the City’s SCADA/OT for compliance and recommends corrective action for non-compliance in collaboration with the Hamilton water business divisions.

Performs periodic security assessments on all systems and networks as well reviewing all networking initiatives for security compliance. Analyzes results and provides recommendations to correct.

Researches and evaluates SCADA/OT security products and/or procedures, identifies, recommends and leads the adoption of those that will enhance/improve productivity and effectiveness of the City’s network, data and application security.

May be assigned to an initiative or project requiring the individual to take direction from other Hamilton Water Manager and/or Project Manager.

May be required to provide on call support to users.

May be required to work extended hours to complete system maintenance

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned, which are directly related to the major responsibilities of the job.

QUALIFICATIONS

1. University Degree or College Diploma in Computer Science, Engineering Electrical, Computer Technology or related discipline.
2. Demonstrated experience in SCADA and Operational Technology (OT) infrastructure, networking, and security is required for this role.
3. Working knowledge and experience in systems analysis, applications development, database design and administration.
4. Demonstrated technical knowledge of SCADA/OT client/server, network topology and network/infrastructure security in industrial/manufacturing system.
5. Strong knowledge and experience developing and implementing SCADA/OT security processes.
6. Working knowledge and experience in network traffic analysis.
7. Demonstrated ability in configuring and maintaining anti-virus software, firewalls and intrusion detection systems
8. Knowledge of network and infrastructure security issues, techniques and implications across multiple computer platforms and environments
9. Strong knowledge of legislative requirements for security and privacy
10. Knowledge and understanding of project management principles
11. Experience in client and web-based application development and user support environments, including experience working with client and web-based applications technology, preferably in a municipal environment.
    
    
12. Working knowledge of relational database management systems (e.g., SQL Server), the Microsoft suite of products including cloud based system, and proficiency in SQL (Structured Query Language) is required.
13. Familiarity with artificial intelligence technologies—particularly large language models (LLMs)—and their implications, threats, and applications in cybersecurity is also highly desirable.
14. Understanding of one or more SCADA/OT programming and scripting languages commonly used in SCADA/OT applications (e.g.GE fix, RS studio, SQR, SQL, Visual Basic, VBScript, HTML, ASP, C#.Net and VB.Net.)
15. Knowledge of NIST standards
16. Must be able to communicate effectively, both orally and in written form.
17. Demonstrated ability to work effectively independently and as part of a team.
    
    
18. Proven leadership, analytical and problem-solving abilities.
19. Ability to make sound and logical judgments.
20. Strong interpersonal, customer service skills, written, and oral communication skills
21. Must possess a Class G Drivers’ Licence.

THIS POSITION REQUIRES A VALID CLASS "G" DRIVER'S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.

SALARY:

Salary Grade 5

HOURS:

35 per week

NOTE 2:

As a condition of employment, the successful applicant(s) will be required to obtain, satisfactory to the City of Hamilton, a Criminal Records & Judicial Matters (CRJM) Check at their own expense prior to beginning work in this position.

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.