Job ID #31741: Program Coordinator - Utilities Infrastructure
Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- Job ID #31741: Program Coordinator - Utilities & Infrastructure
- Union: CUPE Local 5167
- Job Description ID #: 7495
- Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on Wednesday February 25th, 2026.
- Duration: 24 months
- Vacancy type: This posting is for an existing vacancy
- Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
SUMMARY OF DUTIES:
Reporting to the Senior Project Manager – Parks- Operations, the Program Coordinator – Utilities and Infrastructure is responsible for overseeing the utilities and infrastructure programs relating to the Parks Section. Ensuring that associated compliance activities for the Section’s assets are met, this position will ensure that data related to utilities and infrastructure is managed and maintained effectively to support compliance and allow for effective analysis. The Program Coordinator will perform routine analysis and provide access to the data and information managed to allow others to perform unique, specific, or more complex analysis. This position is also responsible for assisting in the development and coordination of actions needed to ensure compliance with new or amending regulations affecting Sectional operations and the coordination of performance measures and data calls related to productivity and compliance items.
GENERAL DUTIES: - Ensure compliance with Hamilton Water’s Backflow Prevention By-law (10-103, amending By-law 19-057 which may be amended from time to time), for all applicable Sectional assets.
- Establish and implement a formal program for ensuring compliance, complete with procedural and data capturing tools (including GIS format) to manage on-going compliance. Assess non-compliance and put in place corrective measures.
- Establish and maintain formal programs for ensuring compliance related to the Section’s Infrastructure according to applicable regulatory requirements, complete with procedural and data capturing tools (including GIS format) to manage on-going compliance. Assess non-compliance and put in place corrective measures.
- Maintain an inventory of all utilities and infrastructure within the Section’s ownership and ensure documentation within inventory is current.
- Prepare and amend internal policies and standard operating procedures related to parks utilities and infrastructure.
- Manage utility (ex. water and hydro) and infrastructure data in a manner to effectively support operations and capital program with precision and attention to detail. Liaise with internal groups that collect or manage corporate wide data to support an understanding of available data and work to ensure consistency of data sets.
- Ensure fiscal accountability by reviewing all utility charges assigned to the Section. Address errors and put in place corrective measures.
- Be familiar with the most current legislative requirements (including by-laws, acts, regulations, policies, guidelines and standards) which have any bearing on parks and cemeteries utilities and infrastructure.
- Perform other duties as assigned which are directly related to the major responsibilities of the job.
- Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
- Regularly report the status of tasks to the Supervisor and Manager.
- Be able to interpret blue prints, diagrams and drawings.
- Make presentations to regulatory groups/agencies, contractor and staff on an as needed basis.
- Monitor and work with contractors on an as need basis this shall include tracking work against approved budgets.
- Complete Procurement related activities as necessary and within position’s authority. Procurement related activities include: writing/reviewing technical specifications/scope of work/terms of reference and evaluation criteria for inclusion in solicitation documents, completing internal forms, obtaining appropriate approvals as required and contract management.
- Coordinate key performance indicator / performance measures related to productivity and compliance, use statistical analysis to identify performance trends and convert relevant data into information through the production of graphs, tables and reports in consultation with the Parks and Cemeteries team.
- Contribute to the preparation of data call submissions and reports corporately, to other agencies and to other levels of government.
- Prepare reports and documentation for corporate and regulatory authorities as required.
- Organize staff involved in completing regulatory requirements and reporting to achieve regulatory compliance.
- Report and act as an expert resource for Sectional team related to utilities and infrastructure data management and program compliance.
- Meet with regulatory groups/agencies (on site if necessary).
- Communicate and meet with Regulatory bodies as required to ensure the Section is up to date with any regulatory changes which may impact operations.
- Maintain current library of regulatory documentation and ensure staff are briefed on and understand any new legislative requirements.
- Provide training and information sessions to Sectional staff to support regulatory compliance and data sharing.
QUALIFICATIONS- Proven knowledge of the theories and practices of compliance normally acquired by attaining a College Diploma or University Degree in environmental studies or other applicable areas of study with emphasis given to regulatory affairs, data and program management or an equivalent combination of education and relevant work experience.
- Previous experience managing large volumes of data, reporting and analyzing data for operational and capital significance.
- Previous experience managing infrastructure data and compliance related attributes or activities.
- Preferred - Previous plumbing experience working with Hamilton Water Backflow Prevention By-law or other municipality backflow prevention by-law.
- Previous experience in major utilities or similar preferred.
- Previous experience conducting field inspections.
- Previous experience drafting procedure documents or formal programs.
- Must possess effective written and verbal communications skills, problem solving and conflict management skills and the ability to work in a team environment. Must have demonstrated initiative, tact, judgement and responsibility in a fast-paced environment with multiple and changing priorities.
- Demonstrated commitment to Collective Ownership.
- Must possess strong attention to detail, effective problem-solving skills, analytical skills and ability to work independently as demonstrated through previous work experience.
- Must have a good working knowledge of computer systems including Microsoft Office (Word, Excel, Outlook and PowerPoint), Asset Management Software applications and GIS Software Applications (ArcGIS) with demonstrated technical ability to support learning of additional software applications as required.
- Possession of a valid Class G driver’s license and access to a personal vehicle.
THIS POSITION REQUIRES A VALID CLASS "G" DRIVER'S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.
SALARY: Salary Grade L
HOURS: 35 per week
THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.
Disclaimer:
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
Terms:
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
