(Junior) Salesforce Administrator / Consultant (m/f/d)
At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.
We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.
Are you ready to join us?
Your Job
As an Administrator you will be:
Providing initial support to Salesforce users by addressing basic inquiries and resolving common issues and solving more complex challenges together with your more senior colleagues.
Execution of basic administrative tasks within Salesforce, such as user management (creating and deactivating accounts, resetting passwords), and data entry, data health monitoring, etc.
Collaborating with more experienced team members to understand user needs and help facilitate communication between end-users and the Salesforce team to improve usage of the system.
Learning to develop and implement "Low-Code" solutions, like creating basic reports, dashboards, and automations.
Your Profile
You have initial practical experience in the administration of a Salesforce environment (Sales Cloud and/or Service Cloud)
You have a strong digital affinity and enthusiasm for the digitalization and automation of processes.
Certification for Salesforce Administrator and Salesforce Sales Cloud - Good to have
You have experience in agile project work as well as with Jira and Confluence. - Good to have
You have a structured, analytical and proactive way of working as well as a high level of commitment.
You speak English as it is primary language for communication (German is a plus) and look forward to international teamwork.
You like to take responsibility and feel at home in teams.
Tools – Clay, Recording Tools (like Just Call, Vinton), Mulesoft - Good to know
Your Team
The Sales Operations team is part of the sales organization of Statista. We support more than 300 employees from the Sales, Account Management, Customer Success, Marketing, and Customer Service departments. Our tasks include analyzing sales data, forecasting, and the constant monitoring of KPIs. Not only do we strive to support our global Sales team on a daily basis by optimizing processes, but we are also responsible for the sales tools and systems, with Salesforce as our main CRM Tool. Within the Sales-Tech Team we have a full team of Admins, Consultants, Developers and Product Owner to deliver new features and support the platform that is used daily by our colleagues.
What we offer
In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:
Work from abroad up to 30 calendar days a year
Hybrid work and flex-time
International team and social events
Subsidized urban mobility and access to fitness and wellness options
Free access to Langdock and all its amazing functionalities
Career & training opportunities
Attractive locations and modern offices
Mental health support with OpenUp
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.