We’re seeking a highly skilled and experienced L3 IT Systems & Cloud Engineer to join our dynamic team. This role is ideal for someone who thrives on solving complex technical issues, providing advanced support across infrastructure, networks, and systems, and mentoring junior team members. You’ll be responsible for managing escalated support requests, implementing robust IT solutions, and ensuring the stability and security of our technology environment for our clients.
If you’re passionate about innovation, proactive problem-solving, and delivering exceptional service, we’d love to hear from you.
About Us
We’re The Missing Link - one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.
We are THE MISSING LINK between where you are and where you want to be.
This is a great time to join our Service Operations Team as it embarks on a transformational journey to support the growth of our business. Reporting to our Service Operations Manager, you will be a key member of our fast-paced team.
Key Responsibilities:
Requirements
To be successful in this role you will be an autonomous and proactive individual with a keen willingness to learn and always be curious to enhance your knowledge and skills through our well supported training program.
Benefits
Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.
Here are some of the best things about working at The Missing Link: