Sales Development Representative
About Us
At The Missing Link, we don’t just keep up with the pace of technology - we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we’ve become one of Australia’s most awarded IT providers.
We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, and AI & Automation solutions. And we’re growing - fast.
If you want to work where ambition meets opportunity, you’ve found your place.
The Opportunity
We’re on the hunt for a sharp, driven Sales Development Representative (SDR) to spark new conversations and uncover business opportunities that lead to real impact.
You’ll be the first point of contact in our sales engine - running outbound campaigns, qualifying leads, and booking meetings that matter. You’ll partner with sales and marketing to fine-tune messaging, experiment with outreach strategies, and build a healthy pipeline of high-potential prospects.
If you love the chase, think like a problem solver, and want to grow with a high-performing team - this is your next move.
What You'll Do
- Own outbound prospecting via phone, email, LinkedIn and more - you’ll find the right people and start the right conversations
- Qualify inbound leads and route them to the right sales experts
- Book quality meetings with decision-makers in key accounts
- Collaborate with marketing on messaging, campaigns and lead nurturing
- Use tools like HubSpot, LinkedIn Sales Navigator and intent data to work smarter
- Track activity, results, and learnings to continually improve outreach and conversion
- Stay sharp on our services and the wider tech landscape so you can speak with confidence
- Be part of a team that backs you - but gives you the autonomy to succeed
Requirements
- 2+ years in sales development or lead generation, ideally in B2B tech or IT
- Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level IT services and solutions, and driving interest in continued discussion with sales team members.
- Experience using CRMs and prospecting tools (e.g. HubSpot, LinkedIn Sales Nav)
- Strong verbal and written communication skills - you're confident and clear
- Ability to work independently and as part of a team
- Bachelor’s degree in business or related field
- Self-starter mentality - you don’t wait to be told, you make things happen
- Ability to connect with senior stakeholders and build trust quickly
- Resilience - you know how to keep going, even when it’s tough
- Bonus points if you’ve worked with an IT integrator, MSP or vendor
Benefits
We’re serious about culture - and it’s not just lip service. Here’s what you can expect:
- Support to grow - structured onboarding, mentoring, and career development
- Flexibility - hybrid working and the tools to do your best work anywhere
- A respected name - we’ve got the creds, the awards, and the backing of Infosys
- A place where you’re seen - we celebrate wins, recognise effort, and value diverse perspectives
- Events, training, team days - because connection fuels success
- Real earning potential - great commission structure
Ready to Make Your Mark?
If you’re ready to step into a role where your work opens doors - for our clients and for your own career - apply now.
We are THE MISSING LINK between where you are and where you want to be.