Lan Admin/ Desktop Technician

· Handle local area network administrative responsibilities in a Windows 7/10 workstation environment, and a Windows 2003/2008 server environment

· Provides timely and quality PC hardware and software support with a high degree of customer satisfaction.

· Review assigned tickets and provide input on troubleshooting and resolution.

· Respond rapidly to each tickets as it arrives to the Lan Admin group

· Responsible for customer satisfaction.

· Documenting accurate information with attention to details on the ticketing system.

Qualifications

• The ideal candidate will have a minimum of two years PC Technician/LAN Administrator or equivalent experience.

• Must have a strong background with PC systems running Windows 7/10.

• Experience using ticketing software.

• Some MAC support and experience.

• Proven experience with hardware configuration for desktops and laptops.

• Familiarity with network configuration, and administration/support of Microsoft Office Professional suite, Outlook, and Lotus Notes.

• A++ and other certifications helpful but not required.

Additional Information

All your information will be kept confidential according to EEO guidelines.