SAP Business Analyst
Position Summary:
The Senior Business Analyst is responsible for bringing new system-enabled business capabilities to the client business unit. Additionally, this role will ensure the support of the systems which support those business capabilities by working within a matrixed organization to deliver results. This position may also include duties such as project management, work group supervision, recommending business process improvements and status reporting.
People or Process Management Responsibility: Normally receives little instruction on day-to-day work and general instructions on new assignments. This role may be called upon to perform some leadership responsibilities in supervising a team of internal or contract resources, including prioritizing assignments & tasks, mentoring, coaching, and contributing to goals-setting for some team members.
Position Responsibilities may include, but not limited to:
• Act as primary SAP Subject Matter Expert in several business functions such as (but not all-inclusive of) Production Planning, Plant Maintenance, MRP, Transportation Management, Inventory Management, etc.
• Develop, maintain and continuously progress in knowledge of business functions.
• Lead the analysis and design of system solutions, providing assistance and direction to development teams, leveraging a standard SDLC model from Concept, Analysis/Requirements through Development, QA, Implementation, Decommission.
• Analyze impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews.
• Understand and fully utilize ITIL-type methodology for responding to functional and technical issues, from incident management, assist in technical investigation to identify root causes, creating plans and mitigation for user processes.
• Provide stewardship across organizations of second and third level 24 by 7 support for problem resolution.
• Ensure the development user documentation.
• Lead the alignment and delivery of major & minor projects.
• Serve as liaison between The Client, other internal IT organizations, vendors and technical groups to resolve complex issues & deliver projects.
• Perform system configuration and data manipulation as needed.
• Routine review of application controls and security components.
• Build test plans and perform system testing, work with users and project development teams during the design, construction, testing and implementation of modifications to systems.
• Ensure the support activities are met in the project framework and delivery.
• Proactively work to resolve issues and manage scope, escalate when necessary.
• Manage team resources and coordinate activities within and across teams as needed.
• Deliver a quality product for each project or phase on time and within budget.
• Communicate status reporting within to respective stakeholders.
• Manage project issues, risks and plan deviations.
Qualifications
• Four-year Bachelor of Science degree in Engineering, Computer Science, or a BS/BA in Management Information Systems/Science, or equivalent on-the-job experience
• 5-7 years’ experience working in a business analysis role, preferably for a multi-location or 24x7 distribution company
• Expert knowledge of SAP (or other ERP equivalent) business processes; capability to effectively work with and in the business automating and streamlining business processes
• Experience working in a decentralized environment with extensive manufacturing systems experience.
• Familiarity with SAP (or other ERP equivalent) modules FI/CO, APO, PM, PE
• Strong ability to work independently and be self-driven as it relates to workload, problem-solving and trouble-shooting
• Expert proficiency in gathering business requirements, process flows and use cases
• Experience with modeling and mapping as-is and to-be business processes
• Excellent verbal and written communication skills
• Expert in Microsoft Office
• May require off-hours support; ability to be on a rotation 24x7 on-call scheduled is required
• Ability to travel up to 25%
Additional Information
All your information will be kept confidential according to EEO guidelines.