Landscaping Account Manager at Rapoza Landscape

Rapoza Landscape has grown over the years from a one-man maintenance company into a diversified team of thirty-five+ landscape professionals. We value relationships, integrity and prosperity. From design to implementation through after care, we are committed to our client’s complete satisfaction. Rapoza Landscape, located in Falmouth, MA, is proud to maintain some of Cape Cod’s most beautiful properties.

We have an exciting opportunity for a Landscaping Account Manager to join our team and become a vital part of a team-oriented environment! Our Landscaping Account Manager will play an essential role in cultivating and maintaining relationships with our valued clients.

We offer a stable, professional, collaborative work environment that values input and fosters growth. We provide a competitive compensation package including a base salary of $60,000 plus commission, leading this to be a position that easily makes $100,000 annually or more. We also offer health insurance, a profit-sharing program, a Simple IRA with a 4% company match, paid time off, and a company vehicle.

Requirements for our Landscaping Account Manager:

• Possesses a valid Massachusetts Driver’s License and a driving record that is insurable by our insurance carrier.

• A minimum of 5+ years experience in the green industry.

• A working knowledge of horticultural and landscaping services, maintenance, and installation.

• Ability to work in a team environment, including taking direction and constructive feedback from team members, as well as providing feedback to other team members.

• Ability to learn and use, with success and accuracy, the company software and systems for estimating and tracking; experience with Aspire, LMN or a similar software is a plus.

• Ability to negotiate and resolve conflicts.

• Have or be able to acquire an MCLP, MCH, CLP, RLA, LA, APLD or other acceptable professional designation within one year of employment.

Primary Responsibilities for our Landscaping Account Manager:

• Producing quality landscape estimates with supporting materials such as pictures, sketches, references, etc, while following Rapoza Landscape Company’s selling process and marketing system.

• Compiling and maintaining of prospective residential customers as sales leads and determines the best contact approach.

• Calling on regular and prospective clients to solicit orders, quoting prices and credit terms and preparing sales contracts for orders obtained.

• Assisting in coordinating the scheduling of landscaping, installation, or maintenance service with the production manager, client and the crews.

• Reviewing work orders to determine work priorities. Assists in scheduling resources, materials, and equipment to ensure meeting client due dates.

• Interacting with clients to answer questions or address concerns promptly and timely, creating quality and unique landscape solutions as needed.

• Communicating regularly with clients, supervisors, designers, and landscape/maintenance employees.

• Preparing reports on sales contacts, status on potential sales, and sales projections and communicating with Sales and Production Managers as required to update project status.

• Consistently evaluating work and determines if further steps are needed to meet internal and external client expectations, maintaining high standard of quality in all work performed.

• Other duties as assigned.