Lawyer Support Associate - Woodstock Legal Services
Location: Poole - 1 day working from home / 4 days onsite
Salary: £27,000 per annum
About Woodstock Legal Services:
Woodstock Legal Services isn’t your typical law firm. We’re breaking the mold – ditching the jargon, delivering expert advice, and doing things differently in the legal world. We've gathered our wisdom from years of legal experience and paired it with a willingness to break the mold.
At Woodstock, you’ll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your contribution really matters. We invest in our internal teams because we know they’re the engine that keeps everything running and we’re proud of the culture we’ve built together.
About Woodstock Legal Services & Lawhive Partnership
The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus.
Since 2014, Woodstock has grown into a community of more than 60 lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care.
That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients.
Lawyer Support at Woodstock Legal Services
Our Lawyer Support Team is the driving force behind everything we do – the go-to contact for lawyers working on the Lawhive platform, ensuring they have everything they need to focus on what they do best: delivering expert legal advice and an exceptional client experience.
You’ll be at the heart of it all – keeping operations running smoothly, managing the details, and creating a seamless experience across every touchpoint. From platform guidance and case management support to handling compliance-related questions, your work will make a real difference in how our lawyers and clients experience Lawhive.
If you’re organised, proactive, and thrive on getting the details right, this could be the perfect role for you. Whether you already have some legal or office experience, or you’re ready for your next big step, we’re looking for someone with initiative, a strong work ethic, and a genuine passion for administration and support.
This is an excellent opportunity to join a fast-growing, forward-thinking company that genuinely values its people and invests in their development. You’ll be part of a dynamic start-up environment where your work helps shape the future of the legal industry.
What You’ll Do
Post, Scanning & Printing
Sort, scan, and file incoming post in the right case folders
Prepare and send outgoing post, bundles, and recorded deliveries
Handle document prep and manage printers/scanners
Compliance & ID Verification
Send ID checks and client care letters via our e-verification system (Legl)
Troubleshoot client issues and review verification results
Certify ID for clients using paper-based checks
Learn what qualifies as valid ID and source of funds documentation
File Opening & Admin
Open and manage new legal files in LEAP
Ensure compliance requirements are completed accurately
Support both consultants and the internal legal team
Consultant & Team Support
Help onboard new consultants and provide professional, friendly support
Build strong working relationships across the business
Respond to queries by email, phone, or Teams
Collaborate with teammates to manage priorities and meet deadlines
What You'll Bring
Experience working within an admin, operational or customer support role
A genuine love of organisation, detail, and process
Strong communication and problem-solving skills - you’re calm under pressure and confident in resolving issues quickly
Highly organised, with excellent attention to detail and the ability to manage multiple requests at once
Proactive - you take ownership, spot gaps, and act on them
A passion for improving legal services and making a difference through technology
Professional, discreet, and reliable – especially with sensitive client data
Interview Process
Introductory call with our Talent team
1:1 with your hiring manager
Technical interview / practical skills assessment
Values interview with one of our Founders
We offer!
UK Benefits
✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off
🎄 Extended Christmas holiday
💰 Pension contribution
☮️ Give back - support a good cause with a charity day each year
⛳️ Regular socials/team events
Diversity at Woodstock Legal Services
At Woodstock Legal Services we know that diversity of thought is critical to delivering outlier outcomes. As such, we’re always working hard to ensure we build a diverse, inclusive team. We’re not yet where we want to be but as we scale we’ll only ever increase the focus we apply to this.