Lead UGC/Creator Operations Manager
About InBeat:
We’re a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands, including Shark Ninja, Miro, Descript, and Nielsen.
We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!
The Role:
This is a full-time, fully remote leadership position that allows work from anywhere in the world. We’re looking for a Lead UGC/Creator Operations Manager to lead our UGC creator department. From sourcing and casting to long-term creator partnerships, you’ll play a key role in building a scalable network of high-performing creators that consistently deliver quality content while reducing costs and timelines.
Key Responsibilities:
1. Pipeline Management
Monitor inbound creator applications
Identify great creators through communities and manual research
Pre-screen and invite high-potential creators into our roster.
Maintain a clear, up-to-date creator database (skills, niches, formats, performance history).
2. Creator Evaluation
Design and manage test assignments (scriptwriting, video shooting, editing).
Assess creators’ ability to:
Follow briefs.
Write compelling hooks/scripts.
Shoot content with good framing/lighting/audio.
Edit videos in-platform and with basic tools.
3. Ops & Database
Tag creators by skill set, vertical, and deliverable type.
Create clear profiles with example work and evaluation notes.
Ensure data hygiene: remove duplicates, track availability, costs, reliability.
4. Project Alignment
Match vetted creators with ongoing projects.
Partner with creative strategists and PMs to source the right creators for briefs.
Maintain relationships with top performers (quick turnaround, reliable delivery).
5. Relationship Management
Act as the first line of contact for creators during onboarding and test phases.
Build trust and keep communication clear on expectations, deliverables, and timelines.
Help turn top creators into long-term collaborators.
What Success Looks Like (90 Days)
Structured database of vetted creators with a clear tagging system (skills, quality, availability).
A repeatable UGC test process that filters out weak creators quickly.
Smooth handoff of qualified creators to the creative team.
Reliable roster of creators aligned with client needs and campaign demands.
Ideal Candidate
Strong ops/process skills: can manage a pipeline and keep things organized at scale.
Good creative judgment: can evaluate video quality, scriptwriting, and editing basics.
People-oriented: communicates clearly and manages relationships with creators.
Comfortable with tools: Airtable/Notion/CRM, Slack, and project management tools.
Bonus: prior experience in influencer/UGC management, production coordination, or casting.
Must-haves:
Perfect written & spoken English.
Prior experience leading UGC production or content operations teams.
Strong organizational and communication skills.
Ability to thrive in a fast-paced, remote-first environment.
While not required, it’s an added plus if you also have:
Experience as a writer or creative strategist with UGC or performance marketing campaigns
Creative operations experience (building scalable creative workflows or systems)
Previous experience leading a team of creatives or sourcing specialists
Demonstrated ability to connect creative decisions with measurable performance outcomes
Why Join InBeat:
Unlimited Time Off & Sick Days
Flexible hours
Fully remote (work from anywhere)
High-growth environment with room to make your mark
Work directly with some of the world’s biggest brands
Lead a department at the center of the creator economy
Autonomy to innovate and test new sourcing methods
Be part of a global, ambitious, and collaborative team that values creativity, ownership, and results