Leadership Care Consultant (Temporary - Onsite)

Leadership Care Consultant Consultant (Temporary) [Full Time]- Chicago, IL

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

As a Leadership Care Consultant, you will provide management consultations, training, critical incident response, and assessment and referral mental health support to leaders in a Fortune 500 company in the retail industry. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager.

What you’ll be doing:

• Provide consultation and support to managers, people teams, and members that enhances employee wellbeing and workplace effectiveness within a virtual first, onsite-eligible delivery model at customer stores and distributions centers within the Chicago Market during typical business hours.
• Proactively develop strong and trusting relationships with leaders and HR points of contact and execute against a local action plan for the customer locations in the Chicago market.  
• Coordinate and deliver critical incident response, inclusive of, but not limited to, 1:1 consultations and group debrief services.
• Conduct company tailored training and Spring Health benefit promotion events to action on market needs and drive engagement and utilization on the platform.
• Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to initiate and facilitate appropriate referrals to members.
• Complete required internal training and assignments and attend Spring Health Clinical Team meetings 
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards 
• Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to successfully deliver targeted interventions.
• Support leaders in assessing for risk and managing member and organizational crises by providing in-the-moment consultation support.
• Provide management consultation that enhances employee wellbeing, satisfaction, and workplace effectiveness.
• Facilitate informal referral intakes according to established guidelines by identifying member needs, communicating the most appropriate support services, and assisting the member in gaining access to services..
• Support rehab referral cases. Confirm that necessary paperwork is in place to both providers, HR/Managers including signed releases in order to coordinate follow-up with treatment providers, and other necessary HR/Managers.
• Engage in supervision with your Clinical Manager to identify and problem-solve issues that serve as a barrier or disruption to care.
• Complete accurate and timely documentation of all service delivery.
• Participate in strategic planning and advising meetings on a regular cadence with the customer’s leadership team. 
• Represent Spring Health and help to support/reinforce program parameters and goals.
• Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints. 
• Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate.
• Other responsibilities as they pertain to the success of this role

What we expect from you:

• You have an unrestricted license to practice psychotherapy in Illinois
• (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are not able to accept applications from anyone requiring licensed supervision.
• You have a minimum of 3 years of post-graduate experience with at least 1 year experience as an independently licensed clinician.
• You have training and experience in delivering management consultation, critical incident response, and training presentations
• You're comfortable with technology and are telehealth competent.
• You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy 
• You are comfortable tailoring service delivery to companywide needs and initiatives.
• You are comfortable providing consultation on safety planning and intervention during situations where a client might present with higher risks.
• You are committed to high quality documentation of service delivery that is completed in a timely manner
• You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers.
• You acknowledge and embrace diversity and inclusion amongst teams and clients
• Required to have at home WiFi and a personal device that connects to the WiFi to support the need for 2FA set up.
• You acknowledge and understand that responsibilities within this hybrid role require an ability to commute within a radius of 60 minutes and / or 20 miles from your home address.
• Customer specific preferences:: 
• Diverse leadership experience is a plus 
• Knowledge or experience in working in retail spaces is a plus but not required

The target salary for this position is 36,667.00. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicatedto building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Our Values

Hypergrowth Meets Impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be challenged to set and protect your own boundaries
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.