Onsite Counselor (Mesa, AZ)

Onsite Employee Assistance Program (EAP) Counselor - Mesa, AZ

Start date: ASAP to March 16, 2026 

The Onsite EAP Counselor full-time role is a unique and exciting opportunity to provide EAP counseling, management consultations, program promotion, critical incident response, and training, etc. to employees, as well as case manage mandatory Drug Free Workplace referrals and conduct expatriate readiness interviews. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager.

What you’ll be doing:

• Provide on-site support to managers, people teams, and members onsite at the customer location, a large aerospace company; the hours for this role will be an 8 hour shift that falls between regular business hours Monday through Friday.
• Provide management consultation to leaders in order to enhance employee wellbeing and workplace effectiveness.
• Conduct assessment to determine Service Agreement and Recovery Plan for referred employees.
• Monitor employees’ engagement in the mandatory Drug Free Workplace referral process.
• Delivery of critical incident response services.
• Conduct trainings and facilitate Spring Health benefit promotion events.
• Develop expert-level understanding of the customer benefit ecosystem and available support programs.
• Provide solution-focused employee mental health counseling, consultation, support, and connection to appropriate resources.
• Complete required internal training and assignments and attend Spring Health Clinical Team meetings.
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.
• Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
• Identify and problem-solve issues that create barriers or disruption to care, with support from leadership.
• Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements.
• Other responsibilities as it applies to the success of this role.

What we expect from you:

• LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required). You must have an unrestricted license to practice psychotherapy in the state you are practicing in.
• EAP experience required
• SAP qualified preferred
• CEAP certification preferred
• Supervisory experience and/or experience working with management and human resource professionals preferred
• Demonstrated SUD experience
• Experience working with diverse populations (bilingual preferred)
• Knowledge of healthcare settings and community resources
• Tech and computer savvy: comfortable adopting new technologies and platforms and efficient in tech-related tasks.
• Excellent written and verbal communication skills
• You have been trained and have experience in delivering management consultation, management referrals, critical incident response, and EAP presentations
• You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
• (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision
• You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks
• You are committed to high quality documentation of service delivery that is completed in a timely manner
• You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators

The target base salary range for this position is $95,000-$140,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access toWellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.