Load Planner - Bilingual (English/Korean)

• Load Planning & Execution
  • Build, plan, and assign daily outbound and inbound shipments in TMS (Transportation Management System).
  • Optimize routing and equipment utilization to ensure timely, efficient delivery while minimizing transportation costs.
  • Review orders, consolidate shipments, and determine the best mode and carrier assignment.
  • Ensure alignment with required delivery dates (RDD/MABD) and customer-specific delivery guidelines.
• Coordination & Communication
  • Communicate with carriers, warehouse operations, and customer service to confirm load details and resolve scheduling conflicts.
  • Monitor in-transit loads, ensuring on-time performance and addressing any delays or accessorial issues proactively.
  • Serve as a primary point of contact for load execution and scheduling questions.
• System & Documentation
  • Maintain accurate shipment data in TMS and supporting systems (e.g., FourKites, Tracktik, SAP).
  • Validate BOLs, appointment confirmations, and proof of delivery (POD) documents.
  • Ensure compliance with company SOPs, carrier contracts, and customer routing guides.
• Performance & Continuous Improvement
  • Track KPIs such as on-time pickup/delivery, cost per load, and tender acceptance.
  • Analyze trends to identify bottlenecks and recommend process improvements.
  • Support carrier performance reviews and logistics optimization initiatives.

Salary: $25 - $27 /hr. (DOE)

Qualifications

Required:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in load planning, dispatching, or transportation coordination.
• Strong understanding of freight operations, routing, and carrier scheduling.
• Proficiency in Microsoft Excel and transportation systems (TMS).
• Excellent communication, multitasking, and problem-solving skills.
• Bilingual (English/Korean)

Preferred:

• Knowledge of EDI processes, carrier portals, and digital visibility tools (FourKites, Project44, etc.).
• Familiarity with regional carrier networks and warehouse operations

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***