Logistic Business Operation Staff (Chassis Mgmt.) - Bilingual (English/Korean)
- Ensure optimal chassis allocation and utilization across all operational locations to support seamless logistics performance.
- Manage the development and delivery of detailed weekly reports on chassis operations, highlighting key performance indicators (KPIs) to track efficiency, identify trends, and support data-driven decision-making.
- Monitor private chassis usage by motor carriers to ensure compliance with allocation guidelines and contractual terms.
- Act as the primary point of contact with DCLI to coordinate daily chassis releases, resolve issues raised by truckers, and manage damage claims effectively.
- Oversee the review and validation of Proof of Possession (PoP) and split Letters of Authorization (LOAs) using Blackberry devices and geofencing technology to ensure accurate tracking and compliance.
- Review and auditing of chassis-related invoices and ensure proper documentation and alignment with contracts.
- Identify, review, and report misuse cases, ensuring timely notification and submission for approval in accordance with company policies.
- Provide customers with weekly market analysis reports, offering insights into trends, risks, and opportunities impacting the chassis and logistics landscape.
- Deliver comprehensive weekly updates on union activities, terminal operations, carrier performance, and developments affecting both international and domestic logistics.
- Review contract amendments and evaluate spot contracts—including mini-bidding and ODCY agreements—to ensure competitiveness and alignment with operational needs.
- Engage with carriers to assess performance, provide constructive feedback, and implement initiatives that drive efficiency and service improvements.
Pay Rate:
- Sr. Staff: $32 - $35/hr. (D.O.E)
- Manager: $37 - $40/hr. (D.O.E)
Qualifications
- 5~8+ years of Freight Forwarding operation or transportation/ logistics related relevant experience
- Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry
- Bachelor’s Degree preferred, High school GED required
- Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
- Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
- Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
- Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
- Excellent problem-solving skills
- Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
- Experience in supervising team members with effective leadership
- TMS and WMS system experience preferred
- Ability to travel up to 10% in US and international
- Bilingual (English/Korean)
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***