Logistics Claim Specialist - Bilingual (English/Korean)
- Manage and process all damage-related claims, covering both finished goods and raw material components in the warehouses
- Identify, investigate, and document damages (handling, transportation, storage, production, etc.)
- Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and finance
- Prepare and submit claim documentation to internal departments, vendors, carriers, and other interested party
- Track claim status, recovery progress, and closure timelines
- Maintain comprehensive claim records and develop periodic damage and claim trend reports
- Support internal audits and compliance requirements related to damage and claim management
Qualifications
- Bilingual in English & Korean
- Minimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operations
- Hands-on experience handling product or material damage cases in a manufacturing or plant environment
- Strong investigation, documentation, and cross-functional coordination skills
- Ability to manage multiple claim cases simultaneously
- Proficiency in MS Excel
Preferred Qualifications
- Experience in manufacturing plants handling both finished goods and raw materials
- Familiarity with internal claim processes, vendor claims, and insurance handling
- Experience working with external suppliers, carriers, or insurance companies
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***