Maintenance Technician

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

Maintenance Technician |📍Tamworth – On-site | 💰Competitive Salary + Benefits

About the Role

At Moonpig, we create moments that matter. Behind every card and gift is a production site that runs safely, smoothly and reliably — and that’s where you come in.

As a Maintenance Technician, you’ll play a vital role in keeping our production plant, machinery and site services operating at their best. Based at our Tamworth site, you’ll carry out planned preventive maintenance (PPM) and respond quickly to breakdowns, helping us hit daily production targets and achieve our Despatch On Time goals.

Your work will directly support operational stability, quality consistency and site resilience. By reducing downtime, improving reliability and maintaining high safety standards, you’ll help ensure we deliver for our customers, every single day.

Desirable (but not essential):

Interview Process

Stage 1: Recruiter Screening Call

Stage 2: Meeting with Hiring Manager & Health, Safety & Facility Manager

Stage 3: Meeting with Hiring Manager & Site Lead

Offer 🎉

Our process may vary depending on role and availability. We keep candidates informed of any changes.

Working Hours & Shift Pattern

This role operates on a two-week alternating shift pattern, averaging 37.5 hours per week, covering Monday to Sunday.

Week 1: Mon–Wed on, Thurs–Fri off, Sat–Sun on

Week 2: Mon–Tue off, Wed–Fri on, Sat–Sun off

Shifts are 10 hours Monday–Friday and 9.5 hours Saturday–Sunday (including breaks).

AM: 11:30am – 9:30pm

PM: 12:30pm – 10:30pm

AM: 11:00am – 8:30pm

PM: 12:00pm – 9:30pm

You may be required to work additional days, extended shifts, and alternate hours in line with business needs and during peak times.

We believe in empowering our team to do their best work. Enjoy:

💰 Competitive Pay & Bonus: Including generous pension plans and staff discounts on Moonpig products.

🩺 Wellbeing First: Private medical and dental care (UK), mental health support, and on-site food trucks during busy periods.

🎉 Feel-Good Extras: Birthday and anniversary celebrations, a friendly team culture, and a supportive warehouse environment where we Think Team every day.

📍 On-Site at Tamworth: Modern, safe, and social workspace with fixed shift patterns to support balance.

📈 Room to Grow: Learning opportunities, internal development paths, and the chance to Raise the Bar as you grow with us.

Explore our full benefits package: here

At Moonpig, our values guide how we show up every day — whether we’re packing orders, fixing a printer jam, or helping a teammate hit a deadline:

🦁 Be Brave – We speak up, take initiative, and try new things — even when it’s a bit outside our comfort zone.

🎯 Raise the Bar – We take pride in doing great work and always look for ways to improve how we work and deliver.

🧠 Keep it Simple – We focus on what really matters, avoid unnecessary complexity, and get things done.

🤝 Think Team – We support each other, work together, and know we’re stronger as one team — whether on the warehouse floor or across the business.

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.