Operations Associate
About Quantanite:
Quantanite is a leading Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, empowering fast-growing companies and global brands to optimize their operations. By combining automation with human expertise, we deliver seamless customer experiences and exceptional business outcomes. With operations across four continents, we are a diverse, dynamic, and ambitious team looking for individuals who share our values and vision. We are currently over 2,100+ professionals supporting global clients worldwide.
About the Role:
We are hiring Fresh Graduates who are fluent in English and have basic proficiency in MS Office, Google Suite, and Internet research. Candidates must be open to rotational shifts (including night shifts) and eager to grow in a fast-paced global work environment.
What You'll Do:
- Perform data entry and processing using Google Sheets and CRM tools
- Carry out various back-office activities on online platforms as per client guidelines
- Ensure timely and high-quality task delivery
- Proactively escalate any task-related issues to the management team
- Conduct online research to verify and validate information when needed
- Collaborate with Team Leaders and Managers to meet team targets
- Participate in client calls and follow instructions to execute tasks accurately
Why Join Us?
- Work with international clients from English-speaking countries.
- High academic grades or degrees are not mandatory, avail the opportunity to make meaningful use of your English communication and computer skills!
- Experience a friendly, inclusive, and collaborative work culture.
Who Can Apply?
- Fresh graduates from any academic background (those on a study break are also welcome to apply)
- Basic IT proficiency: MS Office, Google Suite, and online research
- Flexible to work various shifts, especially night shifts
- A positive attitude and a willingness to learn and grow
- Strong communication skills in English (written and spoken)
What You'll Get:
- Competitive salary
- Monthly allowances for transportation & food
- Additional compensation for working in night shifts
- Overtime compensation
- Two annual festival bonuses (after one year of continuous service)
- Clear career progression pathways
- Monthly and annual rewards and recognition programs
- Paid annual leave and additional paid leave days
Career Growth & Development:
At Quantanite, we believe in continuous learning and career progression. You will have a personal development plan to enhance your skills, with the guidance and support of your manager. As we continue to grow, you will have opportunities to take on greater responsibilities and advance in your career.
Ready to Start Your Career with Us?
If you're looking for a career with purpose, potential, and professional growth, apply today! We look forward to welcoming you to our team at Quantanite.