Is the Marketing Intern role at Soft Services remote?

The Marketing Intern role at Soft Services is an on-site position located in Brooklyn, New York, United States.

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Marketing Intern

Soft ServicesBrooklyn, New York, United States1h ago

Overview

Level: Intern
Position Type: Part Time
Hours: 15–25 hours per week
Compensation: $20/hr
Location: NYC — hybrid office/WFH model, minimum 3 days/wk in office
Reports to: Brand Marketing Manager

The Role

We’re looking for a Marketing Intern who will support community building and day-to-day marketing operations. This role is tactical and logistical, requiring strong organization, clear communication, and a sharp eye for detail.

What You’ll Do

Influencer Management

Maintain communication and restocks with core influencers, brand friends, and partners
Build new gifting lists for launches and seasonal moments
Generate all outbound gifting requests and track inbound responses using templated outreach and follow-ups
Track shipments, received posts, usage rights, and other key information in master database
Work within ShopMy to expand creator and affiliate reach and ensure monthly deliverables are met

Mailers & Packouts

Assist the part-time office manager with influencer and partner packouts
Help organize and execute bespoke launch mailers, sourcing components, assembling kits, and preparing labels and inserts

Community Management

Partner with CX to identify brand-relevant inbounds and draft responses aligned with brand voice and FAQs
Monitor comments and DMs for UGC opportunities, product feedback, and trends worth testing in content

Social Content Management

Own staging and posting of social content on agreed channels and calendars in coordination with copy and design
Save, tag, and store UGC in the content library with creator handles, rights status, and themes for reuse

Marketing Support

Support the broader team with ad hoc tasks across design, copy, and growth
Help prepare simple reports, decks, or recaps for launches, mailers, and partnerships

Schedule & Duration

Minimum 3 days a week in our Brooklyn, NY office
~20 hours/week, flexible based on schedule

Requirements

Working toward a degree in marketing, communications, design, or a related field. Prior beauty experience a plus

Strong knowledge of social platforms and creator culture, with an instinct for what feels on-brand
Excellent organization and follow-through, comfort in Google Workspace, and familiarity with project management tools and Slack
Clear written communication and a collaborative, can-help attitude

Nice to Have

Light content skills such as shooting on phone, basic editing in CapCut or Adobe Express, and simple photo retouching
Experience with Airtable or Google Sheets for tracking and reporting
Familiarity with Shopify, Klaviyo, Figma, and ShopMy or other affiliate platforms

Benefits

$20/hr, ~20 hour/week

EEO

Soft Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees