Nursery Yard Team Member
A BIT ABOUT YOU
You enjoy helping others and have a passion for the natural world. Outgoing and people-oriented, the highlight of your day is building and maintaining relationships with customers and team members. You’re friendly and encouraging, and believe every experience counts with our customers. You prefer a fast-paced environment where each day is different from the next, and you love to help wherever you’re needed. A self-starter and detail-oriented, you easily switch between multiple tasks while maintaining the focus needed to get every job done right.
A BIT ABOUT US
We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.
A DAY IN THE LIFE
As a member of the Nursery Yard team at Mulhalls Garden + Home, you will report to the Nursery Yard Manager. You will assist our customers in finding all the plants, amendments, services, and advice they might need to beautify their homes and communities. Other tasks will include restocking, organizing, tagging, and moving merchandise efficiently and in an organized manner — all in line with our vision to be the most loved plant shop in the country.
YOUR IMPACT
• Model our Customer Journey: The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal
• Own our Evergreen Guarantee™, the 100% customer satisfaction promise at the heart of our customer experience
• Support our Front-End team during backups at the cash registers by executing merchandise purchases, returns, exchanges, and encouraging customers to enroll in our loyalty program and advocate for our Community Round-Up partner
• Complete tasks and responsibilities, consistently referring to your weekly schedule, daily zone schedule, and side work checklists
• Fulfill the needs of the department by maintaining the availability necessary to cover all critical zones
WHAT WE’RE LOOKING FOR
• A belief in what we do here – making our community a more beautiful place
• A positive, flexible, self-starting attitude with strong attention to detail and eagerness to learn
• Commitment to maintaining a positive attendance record
• The ability to bend and lift loads up to 50 pounds as well as move equipment up and down
WHAT WE OFFER
o An inclusive, passionate, and fun work environment
o The opportunity to join our friendly, high-energy Nursery Yard Team
o Great potential for personal and professional growth
o A discount on all plants and plant things you love