Operations Team Member
A BIT ABOUT YOU
Accountable, supportive, and precise, you work to achieve goals consistently and efficiently. Patience and conscientiousness are strengths of yours. You enjoy knowing what is expected of you and following the role with little ambiguity. You love the feeling of accomplishment that comes from checking off that last box on your to-do list, and you appreciate an environment where everything has its place.
A BIT ABOUT US
We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.
A DAY IN THE LIFE
As a member of the Operations team at Mulhalls Garden + Home, you’ll support our customers by making it seamless to get their merchandise from the pickup areas. You will be the support system for the store, handling all the tasks necessary to keep the retail machine moving – all in line with our vision to be the most loved plant shop in the country.
YOUR IMPACT
• Model our Customer Journey: The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal
• Fulfill the needs of the department by maintaining the availability necessary to cover all critical zones
• Move merchandise – to the sales floor, to customers' vehicles, and to backstock areas
• Support our Front-End Team during backups at the cash registers by executing merchandise purchases, returns, exchanges, and encouraging customers to enroll in our loyalty program and advocate for our Community Round-Up partner
• Complete tasks and responsibilities, consistently referring to your weekly schedule, daily zone schedule, and side work checklists
WHAT WE’RE LOOKING FOR
• A belief in what we do here – making our community a more beautiful place
• A positive, flexible, self-starting attitude with strong attention to detail and eagerness to learn
• Commitment to maintaining a positive attendance record
• The ability to bend and lift loads up to 50 pounds as well as move equipment up and down
WHAT WE OFFER
• An inclusive, passionate, and fun work environment
• The opportunity to grow a career in concert with the natural world
• Great potential for personal and professional growth
• A discount on all the plants and plant things you love