Office Administrator | General Contractor

Role type: Full-time, fully remote (Mexico)

Working Hours: 8:30 AM – 5:30 PM EST

Salary Range: $1,600–$2,200 USD per month

Position Overview

We are seeking a highly organized and proactive Office Administrator to support daily operations and ensure smooth internal coordination across teams. This role is central to maintaining administrative efficiency, supporting staff needs, and managing core office systems and processes.

The ideal candidate is detail-oriented, tech-savvy, people-focused, and comfortable handling both administrative and light HR-related responsibilities.

Key Responsibilities

Administrative & Office Operations

• Answer and manage the company’s main office phone line (Vonage), including directing and transferring calls appropriately
• Maintain and manage company software platforms and user access
• Oversee IT coordination, including onboarding setup, troubleshooting support, and vendor communication
• Maintain and organize corporate document management systems
• Manage and maintain the company’s annual calendar (events, key dates, holidays, deadlines)
• Ensure office systems and processes run efficiently

HR & Staff Support

• Coordinate and support employee onboarding processes (documentation, system access, welcome coordination)
• Manage and distribute staff updates and internal communications
• Assist with general HR administrative tasks and documentation
• Support planning and coordination of staff meetings
• Maintain employee records and compliance documentation

Culture & Engagement

• Organize employee celebrations, milestones, and company events
• Support internal culture initiatives and team engagement efforts

Requirements

• 2+ years of experience in office administration, operations, or administrative support
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills (English)
• Experience managing company software systems and administrative platforms
• Comfortable handling confidential information with discretion
• Proficient with Microsoft Office and/or Google Workspace
• Experience with VoIP systems (Vonage preferred) is a plus
• Basic knowledge of HR processes is preferred

Skills & Competencies

• High attention to detail
• Strong problem-solving ability
• Professional phone etiquette
• Ability to manage multiple priorities effectively
• Proactive and self-motivated
• Strong interpersonal skills

Benefits

• Client Relationship : You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.
• Payments : All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you. 
• Vacation Leaves and Holidays : While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard. 

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Application Process:

• As part of your application, you’ll be asked to record your responses to the initial interview questions through a Loom video (questions & instructions are in the application page).
• Our team will carefully review your submission, and if shortlisted, we’ll share your responses with the client for their review and next steps.
• Please treat this recording as you would a real interview:
• Come prepared and make sure you’re clearly visible on camera.
• Record your answers in a quiet, well-lit, and clutter-free space with a stable internet connection.
• We’re excited to get to know you better! Show us your personality and strengths. We encourage you to answer authentically and in your own words, without reading from a script or using AI tools.