Office Manager

About LEAP

LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop, and support is used by more than 71,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

What you'll do

As the Office Manager for LEAP’s brand new Auckland office, you’ll be responsible for keeping the office running smoothly day to day. You’ll coordinate office activities, create an efficient and welcoming environment, and provide essential support to teams across the business. As the go-to person on site, you’ll bring order, momentum, and flow to a busy workplace, helping everyone do their best work.  

To make this happen, you will:

• Act as the senior manager on the ground, providing visible leadership and support to all office-based staff  

• Oversee all day-to-day office functions, including supply management (stationery, kitchen, etc.), office access, office maintenance, mail distribution, and general office needs  

• Arrange all office catering requirements for meetings and events including office lunches, client events, and presentations   

• Organise or support office initiatives that improve morale, connection, and engagement  

• Prepare and deliver weekly management reports to senior managers based remotely  

• Encourage collaboration, accountability, and professionalism across teams.  

• Carry out any ad hoc administrative duties as required  

• Implement and manage all health and safety protocols, ensuring the office environment is safe and compliant with relevant New Zealand regulations.  

• Be the welcoming face of the office (reception duties), coordinate new employee onboarding, and help foster a positive, collaborative, and engaging workplace culture.  

What you'll bring

• Proven experience in an office management, operations, or senior administrative leadership role.  

• Strong people-leadership skills with the ability to influence without direct line authority.  

• Demonstrated ability to build trust, motivate teams, and foster a positive workplace culture.  

• Excellent verbal and written communication skills, with an approachable and professional demeanor for effective interaction with staff, clients, and suppliers.  
• Strong proficiency with office software applications, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)  

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.

You are the type of person who

• Enjoys keeping things organised and running smoothly  
• Takes pride in delivering great service and supporting your team  
• Notices the little details that others may miss  
• Thrives in a busy environment and can juggle multiple priorities with ease  
• Is approachable, reliable, and has a positive attitude  
• Feels comfortable taking initiative and solving problems as they arise  
• Values teamwork but is equally confident working independently  
• Likes to go the extra mile to make the workplace welcoming and efficient  

Why join LEAP?

• Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
• Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
• Work with a group of authentic, passionate people who love what they do.
• Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
• Have fun with us. Celebrations. Socials. Access to internal and external events.
• We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office.
• Work in a new, beautiful office space – with a catered lunch and breakfast every week and fully stocked kitchen.

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