Office Manager

Join the City Wide Facility Solutions team in Des Moines as our new Office Manager! In this pivotal role, you'll be the go-to person for all office operations. While being bilingual is a plus, it's not a requirement. Enjoy a standard Monday through Friday schedule from 9 AM to 5 PM, leaving your weekends free for yourself! This is an exciting opportunity for the perfect candidate to become a valued member of our team here in Des Moines.

Why join City Wide?

At City Wide Facility Solutions, we're proud to lead the way in the building maintenance industry with over 100 franchises across the nation! As a sales and management powerhouse, we offer a comprehensive solution for all your building maintenance needs, both inside and out. Our commitment to core values—honesty, integrity, professionalism, care, and teamwork—guides everything we do. We’re on the lookout for passionate individuals eager to forge a career rather than just fill a position, and we prioritize promoting from within. If you're searching for a dynamic team that fosters a cooperative, inclusive, and enjoyable environment while celebrating exceptional performance, we encourage you to apply. Are you ready to join us?

Requirements

Position Requirements

• Proven experience as an Administrative Assistant.

• Experience in Bookkeeping and/or Accounting.

• Knowledge of Human Resources principles and practices.

• Ability to multitask, collaborate and communicate well with individuals of all backgrounds in a fast-paced environment.

• Ability to use excellent judgement, always handle confidential materials and display a professional demeanor.

• Customer Oriented - Ability to care for customers' needs while following company procedures.

• Detail Oriented - Ability to pay attention to the minute details of a project or task.

• Accuracy - Ability to perform work accurately and thoroughly.

• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Essential functions

• Answer telephone and provide information and/or refer calls in a professional and courteous manner.

• Greet all office visitors in a professional and courteous manner.

• Assist in the maintenance of electronic customer and employee files.

• Assist in developing and implementing Standard Operating Procedures.

• Operational administration, not limited to customer and IC document creation/management, regulatory compliance and CRM management.

• Assist in IC compliance audits and maintaining required contractor documents.

• Maintain CRM database ensuring accuracy of all client and contract records and verify all required client documents are uploaded in CRM and sent to accounting

Benefits

Pay - 22.00 per hour

Benefits: Currently, City Wide provides health benefits through United Healthcare. You become eligible on the first day of the month following 90 days of employment, provided you work 30 hours or more per week and complete the necessary enrollment forms. While City Wide does not currently offer 401(k) benefits, we are actively exploring our options.

Holiday Pay: After 90 days of employment, you’ll enjoy six (6) paid company holidays as long as you're part of our team! These holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Paid Time Off (PTO): Upon joining, you will begin accruing PTO. You can start utilizing this benefit after completing your first 90 days with us.