Office & Operations Coordinator, Platform

LOCATION

New York, NY, USA - Onsite 5 days a week (NoHo Office)

JOB DESCRIPTION

We’re looking for an Office and Operations Coordinator who’s excited to own the day-to-day office experience, manage events, and support core operations administration. This role is ideal for someone who’s highly organized, personable, and proactive, someone who can keep a physical office running smoothly by getting their hands dirty and problem solving whatever issues might arise, and enjoys improving and sustaining the behind-the-scenes systems that help a team move faster.

You should be comfortable with administrative work, vendor coordination, and office logistics/organization, but also tech-forward: strong computer skills, quick to learn new systems, and interested in setting up automations, better processes, and clean documentation.

WHAT YOU’LL DO

OFFICE

• Own the daily office rhythm: supplies, mail/packages, guest experience, meeting room readiness, and general office organization.

• Coordinate vendors and service providers (cleaning, repairs, internet/IT support, building management, etc.)

• Manage office inventory and purchasing; keep the office stocked and cost-conscious.

• Maintain office guidelines and make it easy for people to follow them (signage, docs, quick training).

EVENTS

• Manage and coordinate all events. These include:

  • Internal events

  • External Interplay hosted events

  • All events being held at the office

• Tasks associated with events include:

  • Event coordination with internal and external reps

  • Catering

  • Scheduling

  • RSVPs

  • Day of execution including set-up and breakdown

OPERATIONS

• Help run operational “admin backbone” tasks: documentation, trackers, forms, intake workflows, recurring checklists.

• Identify operational friction and propose improvements (templates, automations, better trackers).

• Execute platform support to Interplay portfolio companies, colloquially know as “connecting the dots” with an emphasis on sourcing leads for intro requests.

• Help maintain simple dashboards and trackers (e.g., Airtable/Notion/Sheets), ensuring data is accurate and current.

• Act as a go-to person for “how do I…?” questions around internal systems and workflows.

• Assist with general accounting needs like tracking and recording expenses, managing monthly uncategorized reports, and executing recurring business payments.

• Support business entity filings, annual reports, and compliance documentation with state agencies.

• Assist in creating, publishing, and managing blogs, podcasts, and marketing content across platforms.

• Collect and report weekly analytics for marketing, talent, website, and podcast performance.

• Maintain email groups, support Airtable database updates, and assist with scraping tools and research tasks.

WHO YOU ARE

• A self starter and motivated to learn.

• A problem solver and someone who’s not afraid to get their hands dirty.

• A swiss army knife who can and wants to handle a multitude of different responsibilities.

• Organized.

• A person experienced in managing timelines and are able to organize information into plans.

• A person who is creative and willing to generate innovative ideas for events and marketing campaigns, always staying ahead of industry trends.

• A proactive problem solver, capable of identifying potential issues and providing timely solutions.

• A team player with excellent interpersonal skills, collaborating effectively with cross-functional teams and building strong relationships.

• A person capable of managing multiple priorities and deadlines while maintaining a high level of quality and professionalism.

• A tech-savvy and comfortable working with various software and tools related to marketing, event planning, content creation, and data management.

• A person who gets things done, finds a way around walls and pursues excellence.

• A person looking for a role to gain a wide array of experiences.

REQUIRED SKILLS

• 2+ years experience in office management, operations, executive admin, or similar coordination-heavy roles preferred but not required.

• Strong computer/technical skills (Google Workspace, Slack, Zoom; confident learning new tools quickly).

• Exceptional organization and follow-through; you can manage multiple streams without dropping details.

• Personable and service-oriented, comfortable helping others and creating a great in-office experience.

• Clear written communication and comfort documenting processes.

PREFERRED SKILLS

• 2+ years in administrative, operations, or business support roles.

• Strong organizational, communication, and problem-solving abilities.

• Familiarity with Google Workspace, Airtable, LinkedIn, Affinity, Quickbooks, and content management systems.

• Ability to manage multiple tasks efficiently while maintaining accuracy.

• A self-starter who can identify process improvements and take initiative.