Operations Associate (£37,000 - £45,000 + Equity) at Hook

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Operations Associate

Salary: £37,000 - £45,000 + Equity

Company Description: Hook - Series A AI customer growth platform backed by Balderton Capital and Lightspeed.

Job Description:
Join the central engine of a high-growth startup as an Operations Associate, where you will drive business efficiency through strategic projects across every department. From building product dashboards and managing event strategy to optimizing internal tooling, you will play a critical role in scaling our operations and maintaining our world-class culture.

Location: London, UK

Why this role is remarkable:

• Work at a fast-growing Series A startup ranked 33rd on the Sifted list, backed by top-tier investors like Balderton Capital and Lightspeed Venture Partners.

• Gain unparalleled exposure to the entire business, working directly with the VP of Operations and Founders to solve complex problems and drive strategic growth.

• Benefit from a culture-first environment offering generous stock options, private health insurance, and a flexible wellness allowance to support your professional and personal life.

What you will do:

• Lead diverse operational projects ranging from website redesigns and sales reporting to organizing major company-wide offsites and team-building events.

• Enhance business efficiency by managing internal tooling, onboarding processes, and compliance to ensure the smooth daily running of the organization.

• Create high-impact content and presentation decks for the leadership team to be used in sales pitches, customer demos, and internal strategy sessions.

The ideal candidate:

• A brilliant generalist with exceptional organizational skills who can context-switch between marketing, product, and finance tasks without losing focus.

• A proactive problem solver who is passionate about AI, actively using the latest technology to drive efficiency and identify challenges before they arise.

• A high-energy team player with strong attention to detail and the ability to stay calm under pressure in a fast-paced startup environment.

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

Next steps

Step 1. Visit our website.
Step 2. Click 'Talk to Jack'.
Step 3. Talk to Jack so he can understand your experience and ambitions.
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
Step 6. If not, Jack will find you excellent alternatives. All for free.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.