Operations Associate
About OneCrew
OneCrew is transforming how America's paving contractors build the roads and parking lots we all rely on—replacing outdated spreadsheets and guesswork with modern software that drives accuracy, efficiency, and profit.
Since launching in 2022, we've built a customer base spanning the US and Canada with proven product-market fit and secured Series A funding to fuel our next stage of growth. Now with the help of our seasoned leadership team (CEO: ex-Bain, CTO: ex-Google), we're scaling aggressively—and we need someone exceptional to help keep the engine running.
The opportunity: We're a fast-moving, well-funded startup and every person on our team matters. As our first Operations Associate, you'll be at the center of it all—keeping our office humming, our CEO organized, and our team supported so we can stay focused on building the future of the paving industry.
The Role
This is an entry-level role built for someone early in their career who wants to get their hands on everything and learn what it really takes to build and scale a startup. You'll work directly with our CEO and leadership team, owning the operational backbone of our day-to-day while growing into broader responsibilities over time.
There's no junior work here—there's just important work. The person who thrives in this role will take pride in running a tight ship, will anticipate needs before they arise, and will treat every task as an opportunity to learn.
What You'll Own
Office Management (30–40%)
Own the day-to-day operations of our FiDi office—supplies, vendors, facilities, and anything else that keeps the team comfortable and productive
Be the go-to person for anything office-related: if something's broken, out of stock, or needs to happen, you make it happen
Help create an environment where our team loves coming in
Scheduling, Logistics & Events (30–40%)
Manage complex scheduling and calendar coordination across the company
Own travel logistics—flights, hotels, ground transportation—for team members company-wide
Plan and execute team events, offsites, customer visits, and industry events from start to finish
Keep all the moving pieces organized and on track
CEO & Leadership Support (20–30%)
Serve as a direct extension of the CEO, helping with administrative tasks, research, and whatever is needed to make the leadership team more effective
Help manage priorities, track follow-ups, and keep things from falling through the cracks
Over time, take on broader operational responsibilities including revenue operations, reporting, and cross-functional projects as you grow into the role
This Role Is For You If...
You're early in your career and hungry to learn by doing—not sitting on the sidelines
You get energy from making things run smoothly and take pride in the details
You're resourceful, proactive, and don't wait to be told what needs to get done
You thrive in a fast-paced environment where priorities shift and no two days look the same
You want to be inside a well-funded, high-growth startup from an early stage and grow with it
You're excited about the opportunity to eventually move into a broader operations or business operations role
This Role Is NOT For You If...
You need a rigid structure and a clearly defined playbook to operate
You're not excited about rolling up your sleeves on the unglamorous stuff
You want a 9-to-5 with predictable, consistent work
You're not genuinely interested in startups and the chaos that comes with building something from scratch
Requirements
Bachelor's degree or equivalent
Exceptionally organized with strong attention to detail
Strong written and verbal communication skills
Scrappy, resourceful, and able to figure things out independently
Based in or willing to relocate to San Francisco and work in-office 5 days per week
Bonus Points
Prior internship or work experience in an office, operations, or administrative setting
Experience coordinating events or travel logistics
Familiarity with tools like Google Workspace, Notion, Slack, HubSpot, and AI tools like Claude
Genuine interest in startups, SaaS, or the construction/trades industries
What We Offer
A front-row seat to building a fast-growing, well-funded startup from an early stage
Direct mentorship from our CEO and leadership team
Real ownership and responsibility from day one—no coffee fetching, just meaningful work
A clear path to grow into a broader operations role as the company scales
Competitive early-career compensation with early-stage equity
Unlimited PTO
Full medical, dental, and vision coverage (most options 100% covered)
Office perks: snacks, weekly lunch, monthly team events