Operations Associate
About Spearbit & Cantina:
Founded in 2021 by former Ethereum Foundation Solidity engineers, Spearbit tackles Web3 security challenges. Our founding team built the leading blockchain language and secured the largest smart contract, protecting over $160B in value.
We're building Cantina —the "GitHub for Security"—connecting security researchers with projects needing expertise. Our Cantina security platform has powered major competitions and serves the leading projects in Web 3. It currently supports collaborative security reviews, public and private security competitions, bug bounty programs, incident response, and AI code analyzer.
Similar to how cloud-security startups emerged previously, Cantina aims to be the definitive code-security platform for the future.
The Opportunity:
We are looking for an Operations Associate to join our fast-growing team. This role is a key connector between Sales, Customer Success, and our delivery teams. You’ll be responsible for owning the operational side of new project setup - ensuring each client engagement is launched smoothly, efficiently, and with the right team in place.
This is an ideal role for someone who loves working behind the scenes to make things run like clockwork. You’ll thrive if you’re proactive, detail-obsessed, and confident working across multiple teams in a remote, async environment. The ideal candidate will have a strong background in technology and security services, exceptional communication skills, and a passion for delivering outstanding client experiences.
While this is a remote role, work hours must overlap with 9:00 am - 6:00 pm EST.
Responsibilities:
Own post-sale end-to-end project setup
Track project readiness and communicate updates across teams
Coordinate resources assignments and team availability based on scope and skillset
Provide internal teams with resource recommendations for upcoming projects
Support delivery team members by addressing logistical and operational concerns
Contribute to ongoing process improvements within CS operations
Requirements:
3+ years of experience in operations, project coordination, or CS support
Strong technical background with a good understanding of blockchain security and/or cybersecurity
Exceptionally organized and comfortable managing many moving parts
Strong communicator, especially in remote and async work environments
Excellent problem-solving, attention-to-detail and conflict-resolution skills
Proficient with operational tools including CRM systems, Notion, Airtable, Google Workspace, Slack
Able to work independently and take initiative to solve problems
Experienced working within operations departments or proposal management
Bonus: Familiarity with technical teams or Web3 is a big plus
Availability to work EST business hours
Benefits
Competitive salary and performance-based compensation opportunities.
Opportunity to work in an early-stage startup with a talented and passionate team.
Exposure to high-profile clients in the blockchain and cryptocurrency industry.
Join Spearbit and help us build the future of code security!