Operations Manager
About Golden Lighting Golden Lighting is a premier name in the residential design industry, recognized nationally for delivering "Expert Lighting Designs for Every Space." We combine the market reach of a major brand with the agility and culture of a tight-knit, 30-person private enterprise. We are profitable, growing, and obsessed with quality—not just in our products, but in our operations.
We are looking for a results-driven Operations Manager to oversee and optimize our warehouse operations. In this role, you will be responsible for the end-to-end lifecycle of our goods—from receiving and storage to assembly and distribution.
The ideal candidate is a strategic leader who balances high standards for safety and quality with the ability to manage a dynamic team in a fast-paced environment. If you have a natural curiosity for process improvement and a track record of operational excellence, we want to hear from you.
Requirements
Key Responsibilities
Operational Management & Strategy
- Strategically manage warehouse operations in alignment with company policies and long-term vision.
- Oversee receiving, inventory control, assembly, and distribution to ensure maximum efficiency.
- Develop and implement daily/weekly workflows and space utilization plans to increase throughput.
Team Leadership
- Supervise and lead warehouse staff, including scheduling, task assignment, and performance management.
- Recruit, train, and mentor employees to meet performance goals and long-term development objectives.
Inventory & Assembly
- Maintain inventory accuracy through effective stock control measures and regular audits/cycle counts.
- Utilize Warehouse Management Systems (WMS) to track inventory and minimize shrinkage.
- Lead the assembly process to ensure daily orders are completed on time to meet shipping deadlines.
- Continually review and refine assembly workflows to maximize productivity.
Safety & Compliance
- Enforce health, safety, hygiene, and security protocols in line with legal regulations.
- Conduct regular safety training sessions to promote a secure and compliant work environment.
Logistics & Performance
- Coordinate inbound and outbound shipments to meet delivery deadlines and customer expectations.
- Collaborate with suppliers and transport companies to streamline logistics.
- Analyze KPIs and productivity metrics to identify bottlenecks and prepare performance reports for senior management.
Required:
- 5+ years of experience as a Warehouse Manager or in a similar operational leadership role.
- Deep knowledge of warehouse operations, logistics processes, and inventory management systems (WMS).
- Proven leadership skills with a focus on motivating and managing diverse teams.
- Strong problem-solving abilities and the ability to make decisions under pressure.
- Proficiency in Microsoft Office Suite or similar digital tools.
Preferred:
- Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration.
- Tech Stack: Familiarity with ERP systems; knowledge of NetSuite and ShipHawk is a significant bonus.
- Certifications in warehouse safety protocols or forklift operation.
Key Competencies
- Analytical Mindset: You enjoy evaluating operational data to implement tangible improvements.
- Detail-Oriented: Exceptional organizational skills with a focus on accuracy.
- Communication: Clear and effective verbal and written communication.
- Adaptability: High-level time management skills to prioritize tasks in a fast-paced environment.